Cust Svc Spec I-Centralized Pt Scheduler

Costa Mesa, CA - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job title: Cust Svc Spec I-Centralized Pt Scheduler
Duration: 6
Work Mode: possible TTH 100% Onsite Schedule: Monday to Friday 8:30am-5:05pm (updated hours)
Location:Costa Mesa CA -92626

Job Summary:
The Customer Service Specialist serves our patients members and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certi cation to ensure coverage for appointments and medical care. With the assistance of data and technology they function as a liaison and ensures a high value and personalized experience. For Hoag Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.

Job Responsibilities:

Required Skills & Experience:
-One (1) three (3) years of customer service experience.

Required Education:
-High School Diploma or equivalent.

Notes:

REQUIRED (Please highlight these on resume): - 2 years direct experience with radiology diagnostic testing scheduling experience e.g. mammogram DEXA X-ray Ultrasound CT MRI Nuclear Medicine. - Health insurance verification knowledge PREFERRED: - Epic EMR experience.

Job title: Cust Svc Spec I-Centralized Pt Scheduler Duration: 6 Work Mode: possible TTH 100% Onsite Schedule: Monday to Friday 8:30am-5:05pm (updated hours) Location:Costa Mesa CA -92626 Job Summary: The Customer Service Specialist serves our patients members and providers. Responsible for ans...