Snr Relationship Mngr Card Acquiring
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Classification
REQ: 143209
Talent Acquisition Specialist: Lerato Sithole
Location: Sandton
Closing Date: 08 December 2025
Job Family
Sales And Services
Career Stream
Client Service
Leadership Pipeline
Manage Managers
Job Purpose
- To build relationships with government; communities and civil society organs by taking banking to the people through consumer financial education initiatives in order to position Nedbank as the bank for all people; as per the business strategy.
Job Responsibilities
- Manage and monitor achievement of departmental strategy.
- Facilitate goal accomplishment.
- Mitigate and manage risks ensuring compliance.
- Streamline client experience by attending process review forums and ensuring compliance to legislation.
- Plan use of resources by balancing availability of resources against internal and external stakeholder requirements.
- Leverage team strengths.
- Improve departmental results.
- Manage and review departmental budgets.
- Manage and monitor client service.
- Evaluate performance process and service related issues.
- Support acquisition of new clients by Nedbank Retail.
- Align interest of internal and external stakeholders.
- Build and maintain relationships with relevant stakeholders.
- Collaborate with internal stakeholders.
- Manage key issues raised by external stakeholders in performance meetings.
- Provider regular communication through newsletters.
- Ensure transformational target are met.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives business strategy and CSI.
- Stay abreast of developments in field of expertise ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values leading by example.
- Ensure issues raised in culture survey are addressed and results are improved.
- Deliver a worldclass service by ensuring a client centric culture.
- Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.
- Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbanks vision values and strategy.
- Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements and ensuring a clear vision.
- Identify relevant development needs.
- Maintain a high performing team by identifying a talent pool through career conversations and using the talent grid principles and developing talent retention programmes.
- Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members.
- Ensure continuous improvement goals are achieved by creating an environment whereby self managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices.
- Improve productivity and reduce costs.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- Must have 5 years relevant Sales experience.
- Must have track record experience in Banking as well as Card and Acquiring
- Must have experience ina long-term relationship buildingwith high value clients.
Technical / Professional Knowledge
- Business administration and management
- Business terms and definitions
- Change management
- Financial Accounting Principles
- Governance Risk and Controls
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Talent management
- Management information and reporting principles tools and mechanisms
Behavioural Competencies
- Building Partnerships
- Earning Trust
- Communication
- Customer Focus
- Business Acumen
- Planning and Organizing
Disclaimer
Preference will be given to candidates from the underrepresented groups
Please contact the Nedbank Recruiting Team at
Please contact the Nedbank Recruiting Team at
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
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