Customer Service Administrator (mwd) – befristet bis 31.12.2026
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years our team has driven meaningful innovations in kidney care. As we build on our legacy we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams and longer fuller lives for patients that is what Vantive aspires to deliver.
We believe Vantive will not only build our leadership in the kidney care space it will also offer meaningful work to those who join us. At Vantive you will become part of a community of people who are focused courageous and dont settle for the mediocre. Each of us is driven to help improve patients lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.
Für unserenCustomer Servicesuchen wir Sie als Customer Service Administrator (m/w/d) befristet bis 31.12.2026in Unterschleißheim (Hybridoption).
In dieser Rolle sind Sie verantwortlich das Claria Collection Project nach den Vorgaben des europäischen Teams und für die Verwaltung der sich daraus ergebenden Vorgänge auf lokaler Ebene. Darüber hinaus unterstützen Sie das B2C- und B2B-Team bei der Betreuung von Kunden und Patienten.
Aufgaben
Kontaktaufnahme mit Kunden Organisation und Bewilligung des Abschlusses von Claria EQ-Rücksendungen Aktualisierung von Betriebsberichten
Abwicklung von Rechnungskorrekturen
Verwaltung von Rücksendungen
Auftragsbearbeitung
Backorder Management
Anlage und Pflege der Patientenstammdaten
First Level Support des B2C-Kundenportals
Operative und technische Unterstützung von E-Commerce-Prozessen
Anforderungen
Abgeschlossene kaufmännische Ausbildung
Erste Berufserfahrung im Bereich Administration bzw. Kundenservice
Starke Kundenorientierung und positive Ausstrahlung
Kommunikationsstark und teamfähig
Systemaffinität
Gute PC-Kenntnisse in Word Excel Outlook und Erfahrung mit ERP/CRM Systemen
Sorgfältige Arbeitsweise
Sehr gute Deutsch- und gute Englischkenntnisse (in Wort und Schrift)
Reasonable Accommodation
Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information. Form Link
Recruitment Fraud Notice
Vantive has discovered incidents of employment scams where fraudulent parties pose as Vantive employees recruiters or other agents and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself review our Recruitment Fraud Notice.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The user-friendly Amia APD system, powered by Sharesource Connectivity Platform, is designed to simplify home peritoneal dialysis for both clinicians and patients.
