Lead Business Analyst – Citco Document Intelligence Platform
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Citco
Citco is a global leader in fund services corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients needs.
For more information about Citco please visit.
About the Team & Business Line:
The Citco Document Intelligence (CDI) Platform team is a specialized unit within the Transformation Office (TO) dedicated to revolutionizing document processing and data extraction across Citcos global operations. Leveraging cutting-edge technologies including Generative AI (GenAI) Large Language Models (LLMs) and Machine Learning our multidisciplinary team collaborates with business units to build and implement intelligent automation solutions that enhance operational efficiency reduce manual effort and improve data quality.
The CDI platform represents a strategic investment in next-generation document processing capabilities combining advanced AI/ML models cloud-native architecture and enterprise-grade security to deliver innovative solutions for Citcos diverse document processing needs.
Responsibilities
Your Role:
As Lead Business Analyst within the CDI Platform team you will serve as the key liaison between business stakeholders and technical teams. You will be responsible for translating complex business needs into well-defined epics user stories and acceptance criteria while ensuring successful delivery of platform features through agile methodology. This role requires strong analytical and critical thinking skills with demonstrated ability to break down complex problems and communicate solutions effectively to diverse audiences from business stakeholders to technical teams.
Requirements Gathering & Analysis:
- Lead stakeholder engagement and Joint Application Development (JAD) sessions to elicit business requirements
- Create comprehensive business and functional requirements documentation
- Break down requirements into epics features and sprint-ready user stories
- Design wireframes process flows and technical diagrams to support requirements
Implementation & Testing:
- Conduct requirement walk-through sessions with development teams
- Manage technical dependencies and solution design
- Present feature demonstrations during sprint reviews
- Support QA teams with test planning and UAT execution
- Oversee regression testing activities
Leadership & Process:
- Mentor junior analysts in requirements gathering and documentation
- Drive continuous improvement of requirements management processes
- Participate in agile ceremonies and facilitate sprint activities
- Manage stakeholder relationships and expectations
Qualifications
About You:
- 8 years of business analysis experience including 2 years in a lead role
- Certified Business Analysis Professional (CBAP) certification from IIBA an asset
- Financial services industry experience preferred
- Strong understanding of AI/ML concepts particularly in intelligent document platforms
- Extensive experience with agile methodologies and writing user stories
- Proficiency in agile tools (JIRA Confluence)
- Experience with wireframing tools (Figma)
- Experience with diagramming tools ( Visio Mermaid)
- Proficiency in requirements management tools and testing methodologies
- Excellent analytical and critical thinking skills
- Strong communication and presentation abilities
- Stakeholder management and relationship building skills
- Problem-solving and solution-oriented mindset
- Ability to break down complex problems into manageable components
- Strong documentation and organization skills
- Ability to work independently and as part of a team
Our Benefits
Your well-being is of paramount importance to us and central to our success. We provide a range of benefits training and education support and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength fostering innovation and mutual respect.
Required Experience:
IC
Key Skills
- Business Intelligence
- Cognos
- SQL
- Power BI
- QlikView
- Data Visualization
- ssrs
- Tableau
- SSIS
- Data Modeling
- Data Warehouse
- Data Analysis Skills
About Company
At Citco, we don't just provide bespoke solutions and better results. We’re a true partner dedicated to developing rich, long-term relationships through gold standard services.
