About the Role:

Grade Level (for internal use):

Market Analytics Product Advisor

About The Role:

This newly created role will provide day-to-day dedicated product support for the Market Analytics product-suite ensuring customer queries are addressed promptly and effectively. Additionally this role will work collaboratively with both Sales and Product teams to provide VOC for an improved customer experience. Finally this role will support a Market Analytics Executive Consultant to proactively identify impactful use cases and industry analysis to help drive improved sales performance and custom projects to support client business needs.

Responsibilities and Impact:

• Conduct training sessions to help customers understand and maximize the use of the product features and functionalities.

• Handle custom data requests and assist customers in exploring use cases relevant to their business needs.

• Gather and provide Voice of Customer (VOC) feedback to the product team for potential enhancements or improvements.

• Collaborate with cross-functional teams to ensure seamless product delivery and customer satisfaction.

• Stay updated with industry trends and product updates to provide informed support and advice to customers.

• Report to and support the Market Analytics Executive Consultant in creating custom presentations and analysis tailored to client needs.

What Were Looking For:
Basic Required Qualifications:

• Bachelors degree in business Finance Analytics or a related field.

• Proven experience in product support or customer service preferably in a market analytics or sales performance environment

• OEM experience compiling data from multiple sources to create analytics and insights for leaders and executives

• Strong analytical skills with the ability to interpret complex data and provide actionable insights

• Excellent communication skills both written and verbal with the ability to conduct training sessions and support customer presentations.

• Proficiency in using analytics tools and software with a strong understanding of data management and reporting.

Additional Preferred Qualifications:

• Direct experience in automotive industry analysis ideally at an Original Equipment Manufacturer (OEM) in an operations-related role such as Sales & Incentive Planning Distribution or Dealer Development.

• Experience in a related consulting role within the automotive industry.

• 5-10 years of applicable experience in market analytics or a similar field.

• Familiarity with custom data request processes and use case exploration.

• Ability to work collaboratively with cross-functional teams and support senior consultants in project execution.

• Strong problem-solving skills and a proactive approach to identifying opportunities for product improvement.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $85000 to $95000. Base salary ranges may vary by geographic addition to base compensation this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees visit to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

About S&P Global Mobility

At S&P Global Mobility we provide invaluable insights derived from unmatched automotive data enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses reach the right consumers and shape the future of mobility. We open the door to automotive innovation revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

Unclear Seniority