Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE:

Xylem is seeking Network Engineering & Troubleshooting Intern candidates to join our Global Network Services this role you will gain hands-on experience supporting enterprise network operations participating in real incident response and working alongside engineers who manage critical connectivity across Xylems global footprint.

Xylem Summer Internships typically last 1012 weeks and provide hands-on professional experience while making a lasting contribution to the organization. Our internship program is designed to build a pipeline of talented undergraduate students interested in careers within the water innovation technology industry. Interns are our primary talent pool for early-career full-time positions and rotational programs.

The hourly rate for an intern depends on several factors including major year in school and geographic location. The average hourly rate ranges from $21.00$27.00/hour.

Xylem does not provide visa sponsorship for this position

CORE RESPONSIBILITIES:

Assist with troubleshooting across switching routing wireless and circuit-related network incidents
Support configuration tasks such as VLAN updates port provisioning DHCP/DNS validation and access point deployments
Participate in site-level network upgrades hardware refreshes and modernization initiatives
Review logs packet captures alerts and monitoring data to support root-cause analysis
Create and update network engineering documentation topology diagrams and runbooks
Work alongside senior engineers during incident bridges and change windows to observe enterprise-scale operations
Validate device inventory interface status and configuration accuracy across diverse network environments

REQUIRED QUALIFICATIONS:

Currently pursuing a degree in Networking Information Technology Computer Engineering or related field
Foundational understanding of networking concepts (TCP/IP OSI model subnets routing protocols VLANs)
Strong analytical problem-solving and troubleshooting skills
Clear communication skills and ability to document technical tasks effectively
Interest in Cisco networking technologies (switching routing wireless firewalls)

PREFERRED QUALIFICATIONS:

Familiarity with Wi-Fi troubleshooting or packet analysis tools
Introductory coursework or progress toward an entry-level certification such as CCNA

DAY IN THE LIFE:

A typical day as a Network Engineering & Troubleshooting Intern may include:
Supporting live troubleshooting requests and assisting with incident response activities
Reviewing alerts packet captures and monitoring dashboards
Helping deploy or validate network equipment such as switches access points or routers
Contributing to site upgrade planning or execution
Updating network documentation diagrams and inventory reports
Shadowing senior engineers during change windows or bridge calls
Learning best practices for enterprise network design resilience and operations

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.