Parts Counterperson
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Job Location:
Madison, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Parts Counterperson supports our service department retail customers and wholesale clients by providing accurate parts identification order processing and excellent customer service. Some prior automotive parts experience is preferred and knowledge of Ford OEM parts is a plus.
Key Responsibilities
Assist technicians and customers with sourcing Ford parts and accessories.
Provide accurate pricing availability and delivery information.
Use Snap-on parts catalog for part lookups and Dealertrack DMS for processing orders.
Receive stock and organize inventory; participate in cycle counts.
Handle counter phone and email inquiries professionally.
Perform a rotating Saturday schedule once fully trained.
Required Skills & Qualifications
12 years automotive parts experience preferred.
- We are open Saturdays; rotation applies once trained.
Knowledge of dealership systems; Dealertrack experience a plus.
Ability to use OEM/aftermarket parts catalogs especially Snap-on EPC.
Strong customer service and problem-solving skills.
Able to lift 4050 lbs and stand for extended periods.
- All candidates are subject to a pre-employment background check and a drug screening.
Valid drivers license.
Preferred Qualifications
Experience in a Ford or Lincoln dealership parts department.
Knowledge of parts policies warranty processing and wholesale sales.
Working Conditions
Fast-paced non-union dealership environment.
Exposure to typical shop conditions (noise dust temperature changes).
Benefits
Competitive wage based on experience
Health dental and vision insurance
Paid time off
401(k) available
Opportunities for training and advancement
Equal Opportunity Statement
We are an Equal Opportunity Employer and do not discriminate based on race color religion sex sexual orientation gender identity national origin age disability veteran status marital status arrest/conviction record (as permitted by law) or any other protected status under federal state or local laws.
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed ...
