Solution Advisor Senior Specialist Experience Center Lead (Barcelona)

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Purpose & Objectives

SAP Experience Centers are global innovation spaces where visitors can experience firsthand the power of SAPs integrated solutionsapplications data and AIworking seamlessly together to solve business challenges.

Through personalized experiences and compelling stories visitors can explore SAPs innovations directly by connecting them to real-world business scenarios. By interacting directly with real SAP solutions visitors gain clarity confidence and inspiration for accelerating their digital transformation with SAP.

Requirements & expectations of the role

The Experience Center lead role will be responsible for managing the Experience Center business while focusing on regional onsite and online engagements by creating field awareness of EC services developing an engagement pipeline and delivering E2E customer/partner engagements based on Innovation Experience portfolio of Services.

The role will be responsible for driving overall Experience Center & engagement excellence by

• Leveraging/positioning the right Experience Center value proposition & key services in consultation with key Field Stakeholders
• Accountable and responsible for driving a successful end-to-end engagement by becoming a key part of the extended Virtual Account Team.
• Form and lead the execution team and EC engagement workshops. Demonstrate strong project management proactiveness and diligence across all phases of the sales cycle from Prep to Post-Engagement briefing and the next phase of engagements.
• Participate in and contribute to digital Account team extended team meetings and business review/Account planning calls based on the areas of responsibility of strategic accounts / Regions or market units.
• Building long-term relationships with the accounts for driving a referenceable customer base
• Formulate messaging and engagement themes by translating the customer executive vision challenges and pain points
• Strong focus on KPI driven Reporting to prove value and ROI of Experience Center
• Oversee daily operations of the Experience Center including smooth technical setup and flawless execution of all experiences across the Lab and Showfloor.
• Ensure that physical showcases and infrastructures within the Center are consistently prepared for customer/partner engagements.

• Soft skills:
• Being a networker: Strong Project Management networking and communication skills
• GTM and Customer Centricity: Understanding SAPs sales methodology and regional buying center processes.
• Innovation Mindset: Presentation Storytelling & Speaker capabilities Content & Storyline Customization knowledge. Understanding SAPs solutions business process knowledge vision and industry positioning as a baseline to successfully activate and present our content.
• Passion with Growth mindset: Continuous learning and improvement mindset. Demonstrate leadership traits by coming up with solutions to complex problems.
• Thought leadership: Help to drive thought leadership by integrating latest trends emerging technologies and market insights into the customer experience.

Additional skills:

• Understanding of overall SAP Strategy product and solution as well as business value. A plus is:
• SAP Integration & Platform Architecture: Basic understanding of SAP Integration Suite API Management data handling and security for connecting different systems.
• Data Architecture & Optimization: Ability to design structure and optimize data models across SAPs ecosystem including integration with analytical and AI services.

Experience & Languages

• 5 / 7 years of customer facing related experience
• Full proficiency in written and spoken English any additional language will be an advantage

Location: Barcelona

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442002 Work Area: Presales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid