ServiceNow Lead (ITSM & HRSD)
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Job Location:
Denver, CO - USA
Hourly Salary:
USD 70 - 80
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title: ServiceNow Lead ITSM & HRSD
Location: Denver CO (On-site 3-4 days/week)
Employment Type: Contract (6 months)
Rate: $70.00 - $80.00 per hr.
Overview
Inabia is seeking a ServiceNow Lead to architect deliver and support enterprise-grade solutions across ITSM and HRSD. This role focuses on platform architecture integration design technical governance and hands-on configuration of modern ServiceNow capabilities.
As the ServiceNow Lead for ITSM and HRSD you will oversee the architecture configuration and delivery of enterprise solutions supporting IT and HR operations. You will guide teams in translating business requirements into robust technical designs managing integrations maintaining data models and ensuring platform scalability. The role also requires deep hands-on experience with Flow Designer HR Case Management Employee Service Center and related ServiceNow capabilities.
Key Responsibilities
Lead ServiceNow ITSM and HRSD implementations enhancements and support.
Translate business needs into scalable technical solutions and platform designs.
Develop integrations (REST SOAP OAuth MID Server) and maintain data models.
Configure Flow Designer UI Policies Widgets Business Rules Script Includes and Client Scripts.
Oversee platform governance architecture standards and solution integrity.
Support HR Case Management Employee Service Center and HR Knowledge workflows.
Guide technical teams and ensure alignment with enterprise architecture.
Required Experience
10 years of hands-on ServiceNow implementation experience.
5 years specialized in ITSM and HRSD modules.
Expertise in JavaScript Glide API Scoped Apps Flow Designer and ATF.
Preferred Certifications
CSA (required)
ITSM Implementation Specialist
HRSD Implementation Specialist
ITIL v3/v4 Foundation
Required Experience:
Senior IC
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
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