Application Support Analyst

The opportunity

HVDC (High Voltage Direct Current) is a product group in Hitachi Energy which develops manufactures and sells DC transmission systems on a global market. HVDC technology is used to transmit electricity over long distances and for power transmission via submarine cables. It is also used to connect power systems. Are you looking for a new challenge in an exciting high-tech environment

Join Hitachi Energy as an Application Support Analyst in Ludvika where yousupport and train users in PLM & Engineering appsprovide documentation and training an Application Support Analyst youwill alsobe involved in projects and processandmaintaining of has different skills and competencies and we are interested in learning more about you and what you can contribute with.

This role is based in Ludvika Sweden.

How youll make an impact

• Responsible for supporting our global PLM & Engineering apps users (e.g. Teamcenter Active Workspace NX Engineering Base BIM / ACC and Polarion).
• Responsible for application documentation creation of guidelines and training material.
• Support and maintain our 3D standard libraries.
• User license and access management solving and managingsupport issuescontinuously.
• Support and train our Global users and Power Users.
• Reportingand collaborating with3rd line support (Vendor and Application Suppliers).
• Arranging User and Power User meetings.
• Provide user support and training across departments
• Strong understanding of PLM principles and lifecycle management.
• Ability to work collaboratively in cross-functional teams
  

Your background

• You have beenworking with PLM & Engineering apps for at least 5 years or have a deep knowledge ofPLM & Engineering apps Modelling assemblies and drafting.
• Have skills in PLM & Engineering apps functionality and standard part librariesand good knowledge in Teamcenter.
• Knowledge from HVDC design and engineering is qualifying.
• Its important that you communicate well at all levels of the organization and get your messages across in a logical and clear way.
• You have a high level of integrity and dependabilityand can easily and professionally handle different types of personalities in a diverse and multicultural environment.
• You are a driven self-motivatedteam playerwithgreat collaborative skills you listen and evaluate ideas and communicate improvements and development opportunities.
• Excellent communication skills in English oral and written. Able to communicate in Swedish is considered as advantage.
• Should have knowledge of ITIL
  

What we offer

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70 nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks
  

More about us

Are you ready for a new exciting opportunity Does the above description sound like you Welcome to apply! Applications will be reviewed on an ongoing basis so dont delay apply today!

Recruiting Manager Raviraj Umardand will answer your questions about the position. Union representatives Sveriges Ingenjörer: Mikael Hjort 46 107-38 29 86; Ledarna: Frank Hollstedt; Unionen: Fredrik Holmgren 46 107-38 21 85. All other questions can be directed to Talent Acquisition Partner Oliver Chicaiza