Live Events Supervisor, Studios, IMG

London - UK

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Who We Are:

At IMG our Studios business use content and technology to power the worlds passion for sport working with global clients including The Premier League The R&A DP World Tour Euroleague Basketball and Major League Soccer. Weve built Europes best-connected broadcast centre at Stockley Park London distributing 35000 hours of content globally and creating some of the worlds best sporting coverage. Our facilities include four broadcast studios fifty edit suites and a multitude of radio podcast dubbing and VFX facilities with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether its live coverage archive highlights social media branded content or feature films we give the audience a front row seat to the best sport in the world.

Key Responsibilities and Accountabilities

To facilitate the smooth running and high quality of service for all live operations through the technical facilities.
Ownership of the Live Operations.
The supervision of MCR operators Transmission operators in the point of presence
To be the point of reference for the client on a Day to Day basis.
Ensuring that there is correct staffing levels in line with live event needs.
Work closely with the Lead Engineer to ensure the smooth running of live operations through the point of presence
Liaise closely with the Delivery Operations Supervisor to ensure that the clients are supported pre during and post events.
Ensure that client operations and technical facilities meet client requirements and expectations.
Highlight potential issues and offer solutions to provide the required services.
Ensure all interested parties are fully informed regarding any issues that arise and suggest steps to prevent re-occurrence.
Creation of reports when incidents arise and distribute to all relevant parties.
Ensure that there is sufficient knowledge and skill base available throughout the team.
Document and communicate technical and operational procedures.
Document and communicate operational issues.
To be an approachable and highly knowledge point of reference for all aspects of point of presence operation
Recommend operational improvements to the technical workflow
Recommend potential technical strategies for the delivery of services.

Unusual Challenges or Circumstances

Will involve weekend work to provide cover during live events.
Will involve some late nights with unsociable hours and possible occasional overnights to provide cover during live events.
May involve working on bank holidays.

Key Results Areas

Ensuring that service level agreements for Live Operations are met.
Ensure that the Lead Engineer Account Manager and Directors are fully supported and informed of issues regarding any Live Operations.
To maintain a productive and successful business relationship with clients and service providers.
Help to develop an efficient workflow with the client.

Knowledge and Experience

Experience in a supervisory broadcast engineering position with excellent knowledge of technology and working methods.
Extensive experience in a live television environment.
In depth knowledge of transmission systems including SCTE and closed captions
Extensive knowledge of video encoding and streaming protocols
Knowledge of TV production processes.
Knowledge of Post Production workflows.
Demonstrated established and commercially productive relationships with clients and service. providers
Desirable
Proven track record of supervision and leadership
Keen interest in sport

Skills and Abilities

A technical and or engineering background and keen interest in broadcast technology.
Leadership skills and an ability to manage and motivate people in a live environment.
Provide clear instructions for addressing current issues and future challenges.
Excellent communication and interpersonal skills.
Ability to keep calm and react positively in a pressured live environment.
Communicate effectively while addressing technical issues keeping clients informed.
An ability to explain technical information clearly including preparing technical documents.
Effective communication to clients colleagues and management.
Excellent diplomacy and communication skills
Ability to act professionally at all times and interact with a range of personalities in a pressurised environment
Positive and helpful approach
Ability to effectively manage and motivate a team
Highly proactive in anticipating issues and resolving them.

Qualifications and Training

Relevant broadcast experience and qualifications
General education in Science based subjects to at least A-Level standard or equivalent
Degree (or equivalent) in Electronic/Communications Engineering

Required Experience:

Manager

Who We Are:At IMG our Studios business use content and technology to power the worlds passion for sport working with global clients including The Premier League The R&A DP World Tour Euroleague Basketball and Major League Soccer. Weve built Europes best-connected broadcast centre at Stockley Park Lo...