Head Senior Marketing Manager

Carousell Group

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profile Job Location:

Kuala Lumpur - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

1. Strategic Leadership & Vision

Define and Drive Integrated Marketing Strategy

  • Co-Develop and execute marketing strategies that align with both platform-wide objectives and vertical-specific requirements.
  • Co-create and maintain a long term (3 year) marketing vision aligned with the companys growth trajectory and market position.
  • Build quarterly and annual marketing roadmaps that balance immediate performance needs with long-term brand building.
  • Establish clear success metrics across the full marketing funnel at both horizontal and vertical levels.

Market Intelligence & Competitive Positioning

  • Work with vertical leaders to define market segmentation and user profiling per vertical to inform tailored strategies including specific differentiation strategy.
  • Monitor competitive intelligence across each category to shape brand positioning and product marketing.
  • Identify emerging market opportunities and threats translating insights into actionable strategies.
  • Collab with Product and Vertical teams to drive marketplace liquidity strategies ensuring optimal supply-demand balance for each category.

2. Growth & Performance

User Acquisition & Growth

  • Oversee integrated performance marketing across all channels (SEM socials display affiliate CRM etc).
  • Work with vertical heads to design and improve of user acquisition funnels tailored to vertical-specific journeys.
  • Work with Product and Verticals to identify and implement conversion rate optimization initiatives across the platform.
  • Develop and scale new growth loops including referral programs viral mechanics and partnership-driven acquisition.

ROI Optimization & Budget Management

  • Manage campaign-level budgets and provide input on spend efficiency and reallocations.
  • Develop and own rigorous measurement frameworks including media mix modeling and attribution analysis.
  • Continuously drive marketing efficiency through continuous A/B testing and experimentation.
  • Maximize ROI through strategic partnerships with media influencers and platform partners.

3. Brand Building & Go-to-Market

Brand Strategy & Positioning

  • Co-develop and evolve the master brand narrative with adaptive frameworks for each vertical and also for the platform.
  • Support brand initiatives that build trust and relevance with targeted user segments.
  • Champion brand consistency while enabling localized execution per vertical needs.
  • Own the brand equity measurement and improvement initiatives.

Go-to-Market Leadership

  • Support the GTM strategy and execution for new products and feature rollouts.
  • Coordinate product launches with cross-functional teams ensuring market readiness.
  • Develop messaging frameworks that support long-term differentiation in competitive landscapes.
  • Oversee marketing calendar coordination across all verticals and campaigns.

4. Team Leadership & Organizational Development

Team Building & Management

  • Lead and Work collaboratively within a cross-functional marketing team supporting growth content CRM and analytics initiatives.
  • Recruit and develop junior team members.
  • Implement AI-enablement initiatives to enhance team productivity and campaign effectiveness.
  • Foster a data-driven experimentation-focused culture within the marketing organization.

Cross-functional Collaboration

  • Act as key connector between central marketing category teams product and sales organizations
  • Partner with vertical business owners and GMs to develop category-specific growth plans
  • Collaborate with executive team to align marketing initiatives with overall business strategy
  • Build strong relationships with regional and global stakeholders within the broader organization

5. Innovation & Digital Transformation

Marketing Technology & Innovation

  • Lead the adoption of AI and machine learning tools for marketing optimization
  • Drive marketing automation and personalization initiatives at scale
  • Explore and implement emerging marketing channels and technologies
  • Build capabilities in predictive analytics and customer lifetime value optimization

Qualifications :

Strategic

  • Systems thinking with ability to balance platform and vertical needs
  • Data-driven decision making with strong analytical capabilities
  • Innovation mindset with continuous learning orientation
  • Global perspective with local market sensitivity

Operational

  • Excellence in execution with attention to detail
  • Agility in resource allocation and priority management
  • Strong project management and cross-functional coordination
  • Technology fluency and digital-first approach

Leadership

  • Inspirational leadership with ability to influence without authority
  • Strong communication skills across all organizational levels
  • Cultural sensitivity and team development expertise
  • Openness to change and ability to support team through transitions

Key Performance Indicators

Growth Metrics

  • Monthly Active Users (MAU) growth by platform and vertical.
  • New user acquisition cost (CAC) and payback period.
  •  User retention rates (D7 D30 D90) by segment.
  • Marketplace liquidity metrics (listings growth transaction velocity).

Financial Metrics

  • Marketing ROI by channel and campaign.
  • Revenue contribution from marketing-driven initiatives.
  • Marketing efficiency ratio (marketing spend as % of revenue).
  • Customer Lifetime Value to CAC ratio (LTV:CAC).

Brand Metrics

  • Operational MetricsBrand awareness and consideration scores
  • Net Promoter Score (NPS) by vertical
  • Share of voice vs. competitors
  • Brand equity index

Operational MetricCampaign velocity and time-to-market

  • Marketing qualified leads (MQL) to sales qualified leads (SQL) conversion
  • Content engagement and viral coefficient
  • Team productivity and AI-adoption metrics

 


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    Remote Work :

    No


    Employment Type :

    Full-time

    1. Strategic Leadership & VisionDefine and Drive Integrated Marketing StrategyCo-Develop and execute marketing strategies that align with both platform-wide objectives and vertical-specific requirements.Co-create and maintain a long term (3 year) marketing vision aligned with the companys growth tra...
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    About Company

    Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, C ... View more

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