Product Manager

Balsam International is looking for a Product Manager who will be responsible for leading the strategy and development of products and features that enhance the shopper journey. You will partner closely with Digital Engineering and Analytics to build tools and workflows that improve the shopper experience and increase conversion rates. You will also lead a cross-functional pod focused on identifying and prioritizing customer and business problems and ensuring that our digital product investments drive measurable value. Our ideal candidate is a customer-obsessed product leader who excels at problem solving collaboration and delivering high-impact digital solutions. This person will report directly to the Senior Product Manager Digital.

What youll be doing:

Product Ownership and Agile Facilitation

• Leads a complex and/or high-impact product pod which includes collaboration with stakeholders engineering QA and analytics
• Functions as product owner maintains wellgroomed backlogs and artifacts; actively manages expectations by communicating statuses and timelines.
• Defines story maps author user stories tasks and bugs with a customer-centric eye.
• Provides supervision to a small team defining tasks aligned with common goals and fosters the professional development of team members through active discussion feedback coaching and mentorship. 
• Participates in Agile ceremonies attending daily Scrums and facilitating backlog grooming sprint planning sprint review discussions and sprint demos.
• Supports other efforts/initiatives as needed.

Strategic Collaboration and Business Alignment

• Defines and communicates the pods product strategy and ensure alignment with company objectives
• Partners with technology business analysts and key stakeholders to dissect requirements understand risks dependencies and required resources and develop/deliver against timelines that account for these.
• Holds an in-depth understanding of and communicates the impact functional changes may have on the business.
• Partners with the business to update document and train on new business processes as needed.

Issue Resolution Data Analysis and Vendor Management

• Ensures resolving issues focused on top priorities and collaboration to effectively influence change.
• Monitors product performance post-launch define success metrics and communicate outcomes and learnings
• Champions an experimentation mindset and processes for data-driven decision making
• Performs competitive analysis and market research to inform features that support future growth.
• Maintains and facilitates relationships with existing external vendors.

Performs other duties that maybe assigned from time to time.

What were looking for:

• Any Bachelors degree or equivalent experience.
• Professional Product Management certifications preferred but not required (ex. CSM Agile PDP etc.)
• Previous experience in a leadership or management role 8-11 years which includes experience as a Product Manager and hands-on experience working in a B2C eCommerce environment
• Strong strategic thinking and analytical skills with a proven ability to translate insights into business value
• Experience working with front-end and back-end development teams with an understanding of Headless framework with Microservices based architecture
• Experience authoring user stories in support of the Agile development process and prioritizing backlogs and working with cross-functional partners to understand trade-offs
• In-depth understanding of A/B testing and optimization best practices
• People management experience is a plus
• Experience working with SAP Commerce or IBM Sterling is a plus
• Strong interpersonal and communication skills and the ability to work well in a team-oriented environment
• Excellent project-management skills and attention to detail
• Strong analytic skills

Location: The Product Manager position is a remote working position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila Bataan Batangas Bulacan Cavite Laguna Pampanga Rizal and Tarlac areas only.

Our must-haves:

• Must attend occasional in-person meetings.
• Must have a fast reliable DSL Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS.

Note: An online assessment will also be part of the recruitment process.

Status: This is a full-time permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on your first day.

At Balsam International we strive to offer a competitive compensation and benefits package. For permanent full-time team members this includes:

• Government-mandated Benefits (SSS PAG-IBIG PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest go on vacation or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance we are set up for success.
• Healthcare Coverage ( 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity Paternity and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses workshops or books!
• Mental Health Support. We manage work and lifes challenges through Mental Health Day breaks 24/7 professional counselling and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on companys performance.
• Meeting and Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one-week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Remote Work :

Yes

Employment Type :

Full-time