Night Auditor- flexible contract
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
The Night Auditor welcomes all guests and takes care of them from arrival through to departure.
They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.
They ensure a smooth and secure environment to all the guests during the night.
- Ensure all diary events flags and specials are actioned.
Check and pass on all guest mail messages and parcels promptly
- Ensure an accurate cashiering balance is performed at the completion of shifts.
- Any other duties requested by Manager.
- Complete all audit tasks as specified by the Night Auditors checklist.
- To answer as promptly as possible all incoming calls.
- Ensure reports are distributed.
Process wake-up calls
- Ensure necessary handover of information is passed on to the oncoming shift.
Qualifications :
- 1 year experience in retail hospitality or a customer facing role
- Excellent communication skills
- Strong organisational skills
- A positive can-do attitude
Additional Information :
- 13.33 per hour.
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
- You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
