Sales Application Engineer Electrical Utility Automation

Lenexa, KS - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a REMOTE position to be located in the United States with 50-75% Travel.

The Sales Application Engineer supports sales and marketing efforts across all NovaTech Automation Sales Regions. This role combines strong technical expertise with customerfacing communication to help utilities and partners understand design and deploy NovaTech solutions. The position requires deep familiarity with electric utility automation excellent problemsolving skills and the ability to translate technical concepts into practical solutions that support customer success.

Key Responsibilities

Technical Expertise & Product Mastery

Understand the capability and application of NovaTech products including Orion Bitronics Kronos and Hermes
Review product and application documentation to support proposals demonstrations and customer needs.
Provide technical guidance to customers regarding integration configuration and troubleshooting.

Sales Cycle Support

Support field sales teams with product demonstrations presentations and trade show participation.
Collaborate on RFIs/RFPs by providing technical responses pricing support and application guidance.
Deliver technical content for marketing materials proposals and customer system designs.

Customer Engagement & Training

Consult with customers on technical issues related to substation automation communication protocols and utility OT systems.
Develop and deliver customer training focused on NovaTech products system integration and best practices.
Address customer questions through live chat testing troubleshooting and fieldbased interactions.

CrossFunctional Collaboration

Work closely with Engineering Product Management and Marketing to ensure accurate and aligned messaging.
Provide feedback from the field to support product development and continuous improvement.
Represent NovaTechs core valuesService Innovation Integrity and Teamworkin all customer interactions.

Required Qualifications

Education & Experience

Bachelors degree in engineering Information Technology Computer Science or equivalent experience.
Minimum four years experience of electric utility automation substation engineering SCADA/RTU integration OT networking or protection & control systems.

Core Competencies

Strong analytical diagnostic and system-level problem-solving abilities. Ability to communicate complex concepts clearly to technical and nontechnical audiences.
Demonstrated customerfirst mindset with strong interpersonal skills.

Technical Skills

Hands-on experience configuring testing or commissioning IEDs (RTUs relays automation controllers meters) in utility environment. Strong knowledge of SCADA protocols such as DNP3 Modbus and IEC61850.
Understanding of substation architecture networking and communications.
Programming experience in Lua Python or C/C.
Knowledge of Linux systems.
Familiarity with OT protection & control microgrid systems renewable energy or energy management.
Familiarity with IT security best practices.
Experience managing RADIUS systems for identity management.
Working knowledge of databases.

Required Experience:

Manager