Zoological Manager, Saint Louis Zoo WildCare Park

The Saint Louis Zoos mission is to conserve animals and their habitats through animal management research recreation and educational programs that encourage the support and enrich the experience of the public. We are passionate about our commitment to conservation and achieve success by pursuing three keys that are important to us - Animals Always People Matter and Operational Excellence and by operating according to our Core Values of Community Creativity Openness Integrity and Life-Work Balance.

Summary: The Saint Louis Zoo is seeking an exceptional leader to join the WildCare Park team as Zoological Manager. The Zoological Manager is a new position that will serve a supportive role by assisting the WildCare Park General Curator Curator and Zoological Manager and leading a growing team of WildCare Park keepers. At the 425-acre WildCare Park in St. Louis County under construction and scheduled to open to the public in 2027 the animal care team will be cross-trained as generalists overseeing a variety of taxa including ungulates marsupials and addition the WildCare Park team is responsible for oversight of the animal care and facility maintenance functions of the 355-acre Saint Louis Zoo Sears Lehmann Jr. Wildlife Reserve in Franklin County where the Zoos non-public facility for American red wolves exists. Candidates must have leadership experience and demonstrate a leadership style that fosters an inclusive team-based environment. Intern mentoring guest and donor interaction and community engagement are key components of this position.

Essential Functions:

Understanding of the Three Keys and Core Values of the Saint Louis Zoo and modeling these Keys and Values on a day-to-day basis.

Serving as an ambassador for the Saint Louis Zoo WildCare Park the Reserve the animals and the community at all times including at professional conferences at local community events and with internal and external partners such as donors guests contractors neighbors media and others.

Thinking innovatively working collaboratively communicating proactively with internal and external stakeholders in a fast-paced evolving environment to contribute to the design development construction and operation of WildCare Park and the Reserve;

Supporting the General Curator and Curator/WildCare Park by assisting with departmental administration including management of personnel annual and capital budget management animal collection planning and facility oversight;

Creating a positive inclusive work environment and providing leadership support coaching and mentoring for the growing team of WildCare Park keepers and interns;

Managing the training of personnel and supporting the performance of shared duties across both campuses in partnership with other departments;

Thriving in a teaching environment that includes mentoring WildCare Park keepers interns and volunteers with positivity patience and professionalism including classroom teaching and on-the-job training;

Participating in fundraising efforts including capital campaign donor tours;

In partnership with others developing and overseeing programs to achieve the highest standards of animal wellbeing through exemplary animal care training enrichment and social management as appropriate for the goals of the unique animal conservation programs and according to AZA Standards as well as overseeing the tracking and documentation these activities;

Managing the WildCare Park and Reserve animal collections according to safety wellbeing and reintroduction protocols as needed for herd/pack management recovery/reintroduction programs veterinary health care and research purposes ensuring that our programs meet or exceed the requirements of AZA USDA and USFWS;

Facilitating the ordering receiving and handling dietary items and other supplies for the animals as well as monitoring the quantity and quality of these items on a prescribed schedule;

Managing the successful implementation of AZA SSP AZA SAFE and USFWS program recommendations;

Creating and maintaining departmental records and assisting with animal transports;

Overseeing the maintenance and enhancement of outdoor and indoor animal living spaces including regular site visits to all facilities;

Overseeing the horticultural facility and custodial needs of both campuses as well as monitoring the overall guest experience at WildCare Park;

Collaborating with colleagues from other international national and regional conservation organizations;

Providing support and leadership to AZA population management programs (SSP TAG SAFE etc.) and serving as the institutional representative for selected committees and programs.

Overseeing the native wildlife monitoring and native habitat restoration programs at WildCare Park and the Reserve including data management for several ongoing collaborative projects;

Participating in and raising awareness for WildCare Institute Centers and Programs recovery/reintroduction initiatives and AZA SAFE programs related to the animals at WildCare Park and the Reserve.

Qualifications:

A bachelors degree or higher in an animal- or conservation-related field is required.

Must have at least two (2) years of leadership experience in a zoological setting with a preference for having led a team(s) of animal care professionals. Leadership experience with shared multi-department responsibility and multi-leader teams are beneficial.

Must have a minimum of five (5) years of practical experience in the care management and propagation of ungulates wolves and/or birds at an AZA accredited or equivalent facility.

Must have animal management experience including experience with animal introductions multi-species habitats animal transports and propagation of ungulates and/or other taxa as well as expertise related to animal behavior and natural history operant conditioning field conservation and related subjects. Experience managing herds and groups of animals in large spaces is especially beneficial.

Must embody exceptional leadership skills exude positivity and approach challenges with a proactive mindset. Must have a demonstrated history of not just building but also nurturing meaningful and productive connections with coworkers. Should enthusiastically embrace WildCare Parks team-oriented philosophy and be prepared to engage in collaborative team initiatives across various departments beyond Animal Care.

Should have a natural curiosity a willingness to learn and an open-mindedness towards innovative ideas. Should possess the ability to efficiently and swiftly solve complex problems including having the capacity and confidence to respond to questions consider input and make sound decisions especially in the context of animal procedures and emergencies.

Needs to embrace the degree of flexibility essential for overseeing a growing team a growing animal collection and a growing evolving organization. This includes being open to occasional adjustments in schedules due to construction requirements seasonal demands or facility maintenance.

Seeking an individual who is self-motivated and adept at identifying tasks that enhance the functionality of programs at WildCare Park and the Reserve. The ability to clearly convey these tasks and guide the team in their execution is a key aspect of the role.

Proficiency in communication both written and verbal is a must. Given the frequent engagement with donors guests and the community a genuine enthusiasm for public speaking and exceptional presentation skills are indispensable.

Familiarity with the animal care requirements and regulations set forth by AZA USDA and USFWS is essential for this role.

Proficiency with current and emerging technology and familiarity with video/audio recording and surveillance systems is crucial for success in this position. A solid background with common zoological software such as ZIMS PMCTrack and others is necessary.

Having prior experience in instructing team members on the usage of small equipment such as weed eaters and chain saws as well as larger vehicular equipment such as animal trailers trucks tractors mowers skid steers and forklifts would be advantageous in this role.

Ideal candidate should possess an exemplary safety record and prioritize safety in the execution of all duties and responsibilities. Additionally performing assigned duties which may include standing for extended periods walking lifting bending driving and working in diverse weather conditions is necessary.

A successful candidate must maintain a clear driving record and will be required to obtain a Class E drivers license. Background checks including criminal and drug tests are mandatory.

Must be available to work at all Saint Louis Zoo campuses as operational needs require with primary assignment to WildCare Park and the Wildlife Reserve.

Must be available to work a varied schedule including early mornings late evenings weekends and holidays as needed. Managers provide coverage for animal activities and guest interactions that occur before and after the primary operational day. Staggered shifts may be required to ensure management presence during extended hours of operation in the future.

Must be available for emergency call-ins when animal or facility emergencies arise outside of scheduled shifts.

All successful candidates for this position will be required to undergo a criminal background check and a drug test. As this is a safety-sensitive role a negative drug test result is mandatory. The drug test screens for five substances including marijuana.

COVID vaccinations are required for this position.

Required Experience:

Manager