Administrative Assistant-Housing Operations

Join Our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community Do you thrive in a collaborative and supportive environment The Omaha Housing Authority (OHA) is looking for a dynamic administrative professional to support our team and help us fulfill our mission of providing safe and affordable housing.

About Us

Founded in 1935 the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2700 public housing units and up to 4300 Housing Choice Vouchers we work diligently to ensure our residents have access to safe sanitary and affordable housing.

Our Core Values

• Teamwork: We work together to achieve our goals.
• Welcoming: We create a supportive and inclusive environment.
• Actively Listen: We focus clarify and communicate next steps.
• Diverse Inclusive & Equitable: We embrace all identities and backgrounds.
• Exceptional: We strive for excellence in all we do.
• Self Care: We believe in the well-being of our team and ourselves.
• Share Power: We empower each other and our community.
• De-Escalation: We manage conflicts calmly and effectively.
• Team Spirit: We work together to achieve our goals.

Why Work with Us

We offer a comprehensive benefits package that includes:

• 17 paid holidays including your birthday a floating holiday and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical dental and vision benefits start the 1st of the month following date of hire
• Life Insurance Health & Dependent Care FSA Allstate Voluntary Insurance and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan
  

Salary Range

$17.53 - $23.67 per hour

Job Function:

The Administrative Assistant provides administrative support and customer service related to the Housing Operations.

Essential Functions

• Answer phones direct calls and assist residents and the public that come to the CO building.
• Process a variety of correspondence reports and other materials for the Housing Operations staff.
• Develops and maintains department file/records system to include uploading and maintaining SharePoint files for inspections certifications etc.
• Assist with work order/purchase order creation closure organization or data entry.
• Assist with the review of budget reports vacancy and month end reports and work order productivity reports for HUD submissions and Housing Operations Scorecards.
• Assist with the scheduling and coordination of vendors with Housing Operations staff.
• Maintain adequate supply of office supplies.
• Maintain confidentiality of tenants files correspondence etc. per OHA policies.
• Must clearly understand all aspects of the policies and procedures of OHA including OHA admissions and continued occupancy policies. Must have the ability to effectively communicate this to applicants residents and visitors.
• Prepares appropriate information necessary for meetings with directors applicants residents and/or staff members.
• Schedule meetings for Housing Operations staff with applicants residents or other OHA departments when applicable.

Additional Responsibilities

• May respond to telephone and email inquiries concerning all properties.
• May assist with special projects.
• May occasionally work evening and weekend hours especially in emergency situations.
• May work in other areas of Housing Operations as directed.
• Perform other duties as required or assigned.
• Prepare or locate documents for Legal Department for Notices/Evictions Court Hearings

Qualifications

• High School graduate / Associates Degree in a related field is preferred .
• The position requires 1-2 years of office experience to include administrative experience. Customer service experience required and excellent computer skills required.
• Must have a thorough knowledge of Business English spelling and punctuation.
• Must be proficient in Microsoft Word Excel Outlook and PowerPoint.
• Ability to understand oral and written instructions.
• Must possess and maintain a drivers license and a good driving record. Must be insurable under the OHA auto insurance policy.
• Ability to establish and maintain effective working relationships with residents co-workers consultants and contractors; ability to communicate with people from a broad range of socio-economic backgrounds.

Working Conditions

Work is performed in an office setting amid normal conditions of dust odors fumes and noises and involves considerable public contact.

Abilities

• Ability to sit stand and walk up to 100% of the time; and reach stoop squat push pull and type up to 25% of the time.
• Ability to move objects weighing up to ten (10) pounds up to 33% of the time.
• The noise level in the work environment is usually moderate.

Equipment Operation

Any one position may not use all the tools and equipment listed nor do the listed examples comprise all the tools and equipment that may be used in positions allocated to this classification)

• Computer
• Telephone
• Copier
• Calculator
• Facsimile Machine

OHA is Committed to Equal Opportunity

Omaha Housing Authority is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristics protected by federal state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

If you need a reasonable accommodation to complete the online application or have a question about your application please contact the Human Resource Department at