APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.

• If you are NOT a current employee or student please click Apply and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State World Campus is currently accepting applications for a part-time Military Benefits Outreach & Veterans Programs/Financial Aid Coordinator - this is a remote position.

The successful candidate will adhere to the Department of Veterans Affairs (DVA) and University policies and procedures; provide professional counseling for student Veterans on financial academic or personal matters including the transition to the civilian/University environment; participate in the DVA certification process in compliance with DVA regulations and procedures and review/update process as needed due to changes in legislation/student or University needs; stay up-to-date on current Undergraduate/Graduate requirements in order to provide accurate information regarding the correct process for applying for military educational benefits or other Veterans benefits.

This position also provides financial aid counseling to students and parents; assists in the administration of the financial aid program; makes decisions to award funds to students eligible for scholarships and federal work-study; is responsible for the dissemination of information on student financial assistance through email phone and additional channels to students and other constituents.

More specifically the job responsibilities are as follows:

• Serve as a School Certifying Official a primary point of contact for Department of Veterans Affairs (VA) education benefits; process and maintain VA certification operations in compliance with federal and university policies
• Assist in the development of training materials to ensure compliance with federal state and institutional policies
• Serve as primary point of contact for inbound inquiries from military-connected students via phone email and virtual appointments.
• Conduct and possibly manage outbound proactive campaigns to military-connected population
• Ensure compliance with University and federal policies and procedures
• Advise and counsel students and parents regarding the financial aid process
• Provide in-take services taking student/parent phone calls and responding to email
• Analyze and evaluate student financial needs and advise on availability of financial assistance
• Develop and maintain strong working knowledge of all federal state and University student aid regulations policies and procedures
• Responsible for reviewing/awarding World Campus scholarships
• Work with the Office of Student Aids Application and Eligibility Services staff to monitor both eligibility and review aid processes
• Collaborate with other campus aid representatives University personnel and outside agencies in the administration of aid applicants verification and certification eligibility reviews programs

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