Pharmacy Projects Specialist

Knoxville, TN - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Pharmacy Projects Specialist responds to Client requests for issue resolution including delivery rebate and credits contract inquiries while utilizing Cencora support resources network where necessary. This role sources data and generates appropriate reports in support of customer initiatives and projects. Participates in projects focused on client saving initiatives such as 340b Compliance GPO contract optimization and/or inventory optimization.

Location: Candidate should be within commuting distance of the University of Tennessee Medical Center

Responsibilities:

Develops and sustain long-term customer relationships while engaging customers at all levels include senior levels of the customers organization to drive optimal experience.
Understands customer-specific nuances and ensures internal teams have knowledge needed to drive alignment between the customer and internal AB stakeholders to effectively service the customer.
Provides onsite customer support acts as a liaison and point of escalation for health system in working collaboratively with Cencora. (e.g. onboarding/offboarding conversion activities and process/policy/technology changes).
Serves as the on-site subject matter expert (SME) for Cencora Ordering platforms and associated report generation and interpretation. Responsible for discussing new enhancements and functionality that will benefit the customer.
Partners appropriately with external client representatives and internal Cencora support to ensure business goals are aligned and tracked.
Meets with Client stakeholders to establish mutually agreed upon timelines for reporting metrics and progress updates.
Participates in regularly required service compliance training. Completes all training on time.
Delivers regular updates to Client on resolved issues and status of critical backordered items. Reviews Cencora purchasing reports as well as pharmacy system reports for opportunities and summarizes into concise data for review by Client and Cencora leadership.
Discuss Cencora clinical solutions to client where applicable.
Communicate effectively with both internal and external senior-level management to understand customer needs maximize retention and growth and communicate initiatives/milestones
Performs related duties as assigned around 340B compliance

Education:

Normally requires broad training in fields such as pharmaceutical purchasing pharmacy technician supply chain or similar vocations generally obtained through completion of a four-year bachelors degree program or equivalent combination of experience and education. Pharmacy technician certification and/or experience as a pharmaceutical buyer highly preferred. Normally requires 2 plus years of experience within a pharmacy or healthcare finance department.

Skills and Knowledge:

Strong verbal and written communication strategic planning and project management skills
Ability to communicate effectively both orally and in writing; able to present information professionally and effectively to customers associates and management.
Strong customer service skills
Analytical and process-oriented mindset
Comfortable working across multiple departments in a deadline-driven environment
Strong time management skills; ability to schedule customer appointments in advance
Good understanding of specific business segment

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What Cencora offers

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: AmerisourceBergen Drug Corporation

Required Experience: