Caregiver Scheduler and Administrative Support (ZR23311JOB)
Share
Job Location:
Aguas del Padre - Honduras
Monthly Salary:
HNL 900 - 900
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Job Title: Caregiver Scheduling & Support Specialist (Remote)
The client is a family-owned and operated home care agency serving the San Francisco Bay Area. They specialize in personalized non-medical in-home care services designed to help seniors individuals recovering from surgery and those managing chronic conditions maintain independence and quality of life. The agency emphasizes flexible contract-free care plans tailored to each clients unique needs.
About the Role
We are looking for a Caregiver Scheduling & Support Specialist to join the team. This role focuses on managing caregiver schedules supporting recruitment activities and delivering exceptional customer service to clientsmany of whom are elderly. The ideal candidate will be highly organized detail-oriented and comfortable using healthcare platforms and CRM systems.
Responsibilities
Manage caregiver scheduling operations using healthcare platforms such as WellSky.
Support recruiting efforts by identifying screening and onboarding qualified healthcare professionals.
Handle administrative tasks with strong attention to detail and accuracy.
Provide compassionate customer service support via phone email or SMS.
Document interactions thoroughly and ensure proper records are maintained.
Follow up on pending items to ensure timely completion.
Balance multiple tasks while maintaining organization and efficiency.
Utilize CRM tools including CareQB and LeadFlip.
Communicate clearly and respectfully with clients who may have different communication styles or accents.
Requirements
MUST have prior experience scheduling caregivers in a healthcare or home care setting.
Strong customer service orientation with a friendly empathetic approach.
Ability to multitask and prioritize in a fast-paced environment.
Highly detail-oriented with strong follow-through.
Quick learner able to adapt to proprietary healthcare systems.
Proactive problem solver with a customer-first mindset.
Previous healthcare industry experience preferred but not required.
Familiarity with WellSky is a plus.
Scope of Work
Full-time role with flexible scheduling options (may include 24/7 coverage).
Remote work arrangement with full team integration and support.
Primarily serving elderly clients requiring clear and patient communication.
Coverage may extend across multiple time zones.
Long-term professional growth opportunities.
Schedule Options
Shift 1: Monday Friday 6:00 AM 2:30 PM PST (30-min unpaid break)
Shift 2: Monday Friday 1:00 PM 9:30 PM PST (30-min unpaid break)
Independent Contractor Perks
HMO coverage (in eligible locations).
Permanent work-from-home setup.
Steady freelance role with long-term stability.
Immediate hiring for qualified candidates.
Required Skills:
MUST have prior experience scheduling caregivers in a healthcare or home care setting. Strong customer service orientation with a friendly empathetic approach. Ability to multitask and prioritize in a fast-paced environment. Highly detail-oriented with strong follow-through. Quick learner able to adapt to proprietary healthcare systems. Proactive problem solver with a customer-first mindset. Previous healthcare industry experience preferred but not required. Familiarity with WellSky is a plus.
Required Education:
MUST have prior experience scheduling caregivers in a healthcare or home care customer service orientation with a friendly empathetic to multitask and prioritize in a fast-paced detail-oriented with strong learner able to adapt to proprietary healthcare problem solver with a customer-first healthcare industry experience preferred but not required.
Company Industry
Architecture and Planning / Interior Design
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
