Senior Sales Manager, MICE (Hilton Singapore Orchard)
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Posted on:
Yesterday
Vacancies:
1 Vacancy
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Job Summary
What are we looking for
A Senior/ Sales Manager - MICE serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Minimum 2 to 3 years experience in hotel/event sales preferably in MICE or group segments.
- Strong selling negotiation and lead management skills.
- Commercial acumen with experience in forecasting and analytics.
- Excellent communication planning and organizational skills.
- Ability to build strong client relationships and deliver exceptional customer service.
- Flexibility to travel and work evenings/weekends as required.
- Proficiency in Salesforce GDS and revenue management tools is an advantage.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
Position Statement
Reporting to the Director of Sales the Senior/ Sales Manager is responsible for driving MICE and group business for the hotel. This role focuses on proactive sales activities building strong client relationships and achieving revenue targets through effective account management and business development.
What will you be doing
As the Senior/ Sales Manager - MICE you will be responsible to lead the function with integrity and credibility for the following areas:
Sales & Business Development
- Prospect and secure MICE and group business from key markets and assigned corporate accounts.
- Develop and maintain detailed account plans in Salesforce; ensure timely updates of all sales activities.
- Conduct client meetings lead site inspections and organize familiarization trips and client entertainment (flexibility for evenings/weekends required).
- Represent the hotel at trade shows networking events and sales trips to generate new leads.
- Collaborate with Hilton Sales network TMCs and MICE partners to strengthen relationships and drive new business.
- Manage corporate RFP processes and ensure accurate rate loading in GDS.
- Utilize tools such as TravelClick Hotelligence (Agency 360) to analyze market trends and identify opportunities.
Account Management
- Maintain strong relationships with existing clients to maximize repeat business.
- Ensure timely responses to inquiries and proposals to improve conversion rates.
- Monitor account performance and implement strategies to achieve revenue goals.
Conference & Events
- Work closely with the Events team to ensure smooth handover of confirmed business.
- Support initiatives to increase conversion and optimize space utilization.
Revenue & Reporting
- Support pricing strategies and competitor analysis in collaboration with Revenue Management.
- Assist in preparing monthly activity reports detailing confirmed and provisional business.
- Contribute to annual sales forecasts and revenue plans.
Systems & Compliance
- Ensure accurate data management in all sales systems.
- Maintain up-to-date knowledge of Hilton systems procedures and brand standards.
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
- Sales Experience
- Direct Sales
- Time Management
- Procurement
- Management Experience
- Retail Sales
- Relationship Management
- Sales Management
- ERP Systems
- JD Edwards
- NetSuite
- E-Commerce
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
