Order Management & Export Specialist
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
In this role you will be part of our newly established Central Order Management & Export team in Erfurt ensuring that our global distributors and key accounts receive exceptional service. You bring precision ownership and a passion for smooth processes and in return youll find a collaborative environment where you can make a visible impact every day.
If you thrive in a dynamic environment enjoy cross-functional collaboration and take pride in delivering outstanding customer experiences this is your opportunity to shine.
More about the role
Process and validate customer orders in SAP R3 ensuring timely and accurate deliveries
Coordinate with sales logistics and finance teams to resolve order or delivery issues
Ensure compliance with export regulations and prepare required export documentation Communicate proactively with customers regarding order status delays and shipments
Arrange global transportation in close collaboration with our distribution center
Monitor and track international shipments to ensure safe and on-time arrival
Support return processing and generate necessary documentation
Contribute to departmental projects and maintain up-to-date process documentation
More about you
Completed commercial apprenticeship or equivalent qualification
3 years of experience in order management and export
Strong knowledge of export regulations and documentation Proficient in SAP (Order-to-Cash returns logistics) and Microsoft Office
Fluent in German (B2 or higher) and good English skills (B1 or higher)
Strong sense of responsibility urgency and attention to detail
Excellent communication skills and the ability to stay focused under pressure
Nice to have:
Certification in foreign trade or dangerous goods (IATA)
Experience in an international company Additional languages such as Spanish or French
More about what we offer
As one of the worlds leading hearing care providers headquartered in Switzerland were committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development and there are exceptional growth opportunities with individual development plans.
Required Experience:
IC
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
About Company
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From hearing aids to cochlear implants to wireless communication, we are committed to offering the most c ... View more
