Operations Coordinator, EXCEL Program Twin Cities Orthopedics

Eagan, MN - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

The Operations Coordinator will manage Care Suites in the day-to-day operations Excel. The Operations Coordinator will work collaboratively with the EXCEL nurses therapists surgeon care teams and with health care providers in coordination and facilitation of services within the episode of care.

This is a part-time role .75 FTE Monday - Thursday 8:00 AM - 3:30 PM occasional Friday s during QT 4 out of our Eagan EXCEL Care Suites.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.

Essential Functions:

Coordinate patient suites in conjunction with nursing staff
Coordinate patient admission and discharge times and communicate with staff
Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the Excel experience
Answers phones greets patients and providers and provides administrative support for physicians and nurses
Process patients admissions/discharges
Update patient satisfaction and outcomes score to patient files
Maintains flow of the care suites
Responds effectively to unpredictable situations
Able to multitask effectively in a high stress and fast paced environment both autonomously and a team
Assist with preparing charts for upcoming patients
Data entry in the EXCEL Case Management System as applicable
Orders and maintains department supplies and equipment
Coordinates with medical professionals regarding patient follow-up care
Maintain cleanliness organization and supply inventory in patient room
Coordinates location transfers of patients
Collaborates with ASC discharge team for patient hand-off
Collaborates with/informs Leadership of changes in staffing requirements
Turnover rooms to support patient discharges and admissions
Any and all other duties as assigned

Education and Experience Requirements:

High School diploma GED or equivalent
Past work experience in a healthcare environment required
Basic knowledge of medical terminology required
Customer Service experience required

Benefits & Compensation:

Actual starting pay will vary based on education skills and experience.
We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâhere.â

Essential Requirements:

Ability to:

Comply with company policies procedures practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
Demonstrate prompt and reliable attendance
Work in the clinic office or surgery center during business hours
Travel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems establish facts and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations if required

Performance Expectations i-Healths Core Values:

Integrity- Do the right thing and take responsibility for what you do and say
Service - Consistently contribute to deliver an exceptional experience
Quality - Act with high purpose committed effort and skillful execution to exceed expectations
Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

Clinic/office/surgery center setting

Notes:

Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

Required Experience: