Assistant Food and Beverage Manager

As the only aerial tramway in Southeast Alaska guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneaus top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery explore the miles of trails atop Mount Roberts and learn more about Alaska Native culture.

Summary

We are looking for Assistant Food and Beverage (F&B) Manager. The Assistant Manager will assist with the coordination of all restaurant bar snack bar espresso stands and catering operations including dining room service setup and service of catering events and catering sales.

Were excited to share that the job is based in beautiful Juneau Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.

Pay and Benefits:

Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However Goldbelt Inc. may in certain limited circumstances grant discretionary performance bonuses outside of this program in the sole discretion of the Company.

Goldbelt Inc. hopes that by providing short-term incentive compensation this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.s long-term value.

Starting Rate: $28.00 - DOE

Necessary Skills and Knowledge

• Passionate about food & beverage
• Knowledge of food & beverage operations a strong leader and a proven track record in guest and team member engagement
• Thorough knowledge of the practices and techniques of restaurant cooking food presentation and storage including seafood handling; all kitchen equipment and appliances; and sanitary food requirements/codes
• Ability to make decisions based on established policy and procedures
• Ability to immediately identify operational and service problems and initiate resolutions and handle all complaints quickly and efficiently in the guests best interests
• Excellent customer service/guest relations communications and interpersonal skills
• Skill in operating personal computer utilizing a variety of computer software.
• Strong organizational skills; ability to work productively skillfully and under pressure in a fast-paced environment
• Skill in establishing and maintaining cooperative working relationships with other employees
• Ability to meet time and attendance requirements.
• Ability to work all different shifts including days evenings holidays and weekends.
• Abilityto handle stress under pressure.
• Ability to provide quality customer service.
• Able to communicate verbally and understand and follow written and verbal instruction.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work directly with the public providing information and assistanceon a daily basis.
• Ability/willingness to learn and pass on to guests those areas of interest to visitors such as local history people culture geography etc.
• Some knowledge of basic cleaning principles equipment and products.
• Detail oriented.

Minimum Qualifications (education experience skills)

• High school diploma or GED
• Minimum three (3) or more years experience related field in the Food & Beverage Industry
• Ability to obtain an Training for Alcohol Professionals (TAP) card.
• Ability to obtain Alaska Food Worker Card
• Ability to successfully pass a background check

Preferrred Qualifications (education experience skills)

• Associates Degree
• Certified Food Protection Manager and CPR Certification preferred
• Working knowledge of Point of Sales Systems cash collection bookkeeping procedures labor laws union contract language liquor laws purchasing requirements; customer and product forecasting

Job Duties

• Assist with the management Goldbelts Tramways restaurant and food and beverage operations and services striving to meet the establishments objectives of profitability professional efficient and top-quality service
• Assist with managing the day to day operations of the restaurant for breakfast lunch and dinner periods as directed by the Manager
• Responsible for implementing workflow procedures based on direction from the companys General Manager
• Complete scheduled inventories and ensure proper administration processes are followed
• Responsible for Front of house scheduling and ensure that they meet budgeted labor target
• Responsible for ensuring the service is team is properly trained to deliver exceptional service and to create memorable moments for guest. This could include interactive dining table-side service promoting specialty or signature items etc.
• Collaborate with the Food and Beverage team to create and implement new ideas
• Ensure compliance with federal state and local food sanitation and safety regulations. Be knowledgeable about the most updated laws and guidelines and communicate this information to the staff
• Assist in selecting and developing a qualified staff of service excellence employees to understand the relationships between value guest service and satisfaction and guest retention/attrition
• Staff train retain and develop team members through ongoing feedback and coaching the establishment of performance expectations and by conducting performance reviews on a regular basis
• Ensure proper security procedures are in place to protect team members guests and Company assets
• Respond to customer trends needs issues comments and problems to ensure a quality experience and enhance future sales prospects
• Perform any other job related duties as assigned