Process and Workflow Analyst
Share
Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
The Information Lab Ireland
Based onsite in Cobh Cork
6 month contract
50000 per annum
Immediate Start
About the Information Lab:
The Information Lab is a specialist data consultancy dedicated to enabling organisations to solve real business problems and drive success with accurate information. We have developed a framework and approach to answer business critical questions with trusted insights intelligence and information. We are premium partners with the worlds leading analytical tools including Microsoft Tableau and Alteryx. This expertise is now growing into areas such as AI Databricks and Process Automation and Orchestration. Our key customers are largely global enterprise accounts.We are proud to have been recognised as Employer of the Year 2025 at the Data Analytics & AI Awards reflecting our commitment to supporting our people developing talent and fostering a collaborative empowering environment.
In Ireland we partner with organisations of all sizes across financial services pharmaceuticals retail technology public sector and global enterprise.
If you are passionate about unlocking the value of data and AI and helping people solve meaningful challenges and influencing high performance culture this is a leadership role where your influence will be clearly felt. As a fast growing organisation there are plentiful opportunities ahead for the right candidate.
The Role:
We are seeking a Process & Workflow Analyst to support the documentation of complex As-Is processes design streamlined and system-ready To-Be workflows and act as the primary onsite contact for the client throughout a 6-month transformation engagement.
This role is fully onsite in Cobh County Cork (5 days per week) and requires strong analytical skills excellent communication and the ability to translate business processes into clear structured documentation. The consultant will work closely with our lead architects and programme team while managing day-to-day interaction with the clients Design function and operational stakeholders.
Key Responsibilities
1. Process Discovery & Documentation
Conduct onsite workshops interviews and shadowing sessions to capture existing As-Is processes.
Document workflows clearly using diagrams swimlanes and structured process notes.
Identify bottlenecks inconsistencies and improvement opportunities.
2. To-Be Process Design (with guidance from senior team)
Translate the As-Is understanding into simplified scalable To-Be workflows.
Map process steps hand-offs ownership and lifecycle transitions.
Ensure future-state workflows align with system capabilities (e.g. or similar).
Collaborate with the TIL solution architect to validate design decisions.
3. Onsite Client Liaison
Serve as the primary onsite point of contact for questions clarifications and day-to-day coordination.
Maintain clear communication with client stakeholders and ensure alignment during workshops and working sessions.
Escalate risks decisions or blockers to the TIL Delivery Manager as needed.
4. Project Support & Documentation Management
Maintain accurate documentation of processes decisions and progression.
Support preparation of design packs process blueprints and sign-off materials.
Assist with QA validation for proof-of-concept workflows built by the clients Platform Builder.
Desired Experience & Skills
1 years of experience in business process analysis workflow documentation operations PMO or similar roles.
Strong skills in tools such as Miro Lucidchart Visio or equivalent workflow mapping platforms.
Comfortable running workshops and speaking with subject matter experts to extract workflow details.
Strong communication organisation and stakeholder-facing skills.
Ability to break down complex unstructured processes into clear repeatable workflows.
Familiarity with work-management or workflow platforms (e.g. Asana Jira Smartsheet) is an advantage.
Contract Details
Term: 6-month fixed contract
Location: Fully onsite in Cobh County Cork (5 days per week)
Start Date: Immediate
Reporting To: Delivery Manager The Information Lab Ireland
Required Experience:
IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
Welcome to The Information Lab Ireland, a Finance Data Strategy Consultancy. Specialising in Finance Data Transformations to give clients a competitive edge.
