Parts Supervisor

Discover a career atDepot Connect International (DCI) a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. Were more than just a service provider; were a unified team combining the expertise of industry leadersQuala Boasso Global and PSC. Headquartered in Tampa Florida with over 160 locations worldwide our team of over 3500 employees excels in offering a multitude of mission-critical services.

We are searching for aParts Supervisor tooptimize resources and deliver exceptional service while achieving the goals and objectives of the branch. Our ideal candidate will have 5 years of successful heavy duty truck and trailer parts operations management.

RESPONSIBILITIES:

• Maintain good customer relationships and high level of service.
• Actively assist in or handle dispute resolutions and warranty situations promptly to the satisfaction of the customer and the company.
• Understand and track market pricing and make pricing recommendations.
• Actively participate in promotional activities.
• Maintain minimum counter hours with proper staffing in accordance with the branches operating hours.
• Maintain effective point of purchase displays of literature and/or materials.
• Track Lost Sales in Karmak and report recommended actions based on data.
• Managing inventory based on demand cost and cycle targets.
• Effectively manage inventory cycle and annual inventory counts.
• Maintain stock levels that enable internal servicing and repair departments to complete their work with minimal delays.
• Effectively communicate our needs with corporate purchasing.
• Work with outside sales staff to understand customer requirements and satisfaction with the branches service and support.
• Develop relationships with customers and outside sales staff that will help you to identify new and expand existing business.
• Supervise and evaluate inside sales and warehousing staff. Understand their strengths weaknesses and needs for development.
• General Management responsibilities including staffing training safety awareness and enforcement of company policies/procedures administrative duties.
• Develop and maintain a high level of product knowledge within your staff.
• Provide daily reporting and all other duties assigned by the Branch Manager.

QUALIFICATIONS:

• 5 years of successful heavy duty truck and trailer parts operations management.
• 5 years supervisory experience.
• 5 years service shop operations interaction preferred.
• Proficient in MS Office and Karmak sales tracking software preferred.

DCI BENEFITS:

• Medical Dental and Vision Insurance
• 401(k) with generous employer match
• Paid time off
• 10 Paid holidays
• Flexible spending account
• Optional Health savings account & Flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement