Subscription Portfolio Specialist
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Job Location:
Libertyville, IL - USA
Monthly Salary:
$ 40000 - 44000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Subordinate Positions: None
Location: Libertyville IL
Salary Range: $40000 - $44000
Overview: Snap-on Credit LLC is the financial arm of Snap-on Inc. a $4.7 billion S&P 500 company and leading global innovator manufacturer and marketer of tools equipment diagnostics repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the companys franchisee company-direct distributor and internet channels. From our headquarters in Libertyville IL Snap-on Credit provides financing to technicians students of automotive technical institutions and shop owners for the purchase of Snap-on hand tools power tools tool storage and diagnostic products through our Extended Credit program.
Position Summary: Primary responsibilities will be to coordinate collections in the Subscription portfolio within the Specialty group. Position will be responsible for managing collections with customers Franchisees and field personnel. Other duties will include managing cancellations and coordinating customer service needs with Franchisees and Snap-on Diagnostics. Focus will be on achievement of corporate delinquency and loss goals as well as customer retention.
Responsibilities
Major Responsibilities:
- Collection of Subscription accounts to achieve established Corporate goals
- Debtor direct collections
- Coordinate collection efforts with franchisees
- Manage cancellation requests per policy
- Report and recommend solutions on customer service issues
- Achieve delinquency/loss goals and metrics
- Answer field and customer questions
- Educate franchisees and field sales personnel on program features and benefits
- Assist with delinquency/loss reporting and tracking
- Work within other portfolios and projects as assigned by Director of Specialty Portfolios
Qualifications
Requirements:
- 1-3 years of professional business experience
Preferred:
- BS or BA degree or equivalent professional experience
- 1-3 years of credit and collections experience
Business understanding and demonstrated skills and knowledge in:
- Credit and collections
- Credit laws and regulations
- Reporting requirements
- Communications verbal and written
- Computer applications
- Skip Tracing
- Negotiation
Characteristics:
- Approachable and responsive
- Proactive Organized Flexible
- Excellent work ethic
- Team player
- Goal oriented
Effort: Normal working hours limited travel
Working Environment: Normal office environment.
Snap-on is an Equal Opportunity Employer Minority/Female/Disabled/Veteran
For additional information please reference our careers website at Careers Snap-on Incorporated
Required Experience:
IC
Key Skills
- Project / Program Management
- Project Portfolio Management
- Portfolio Management
- Credit Analysis
- Banking
- Pricing
- Analysis Skills
- Project Management
- Financial Analysis
- Budgeting
- Property Management
- Contracts
About Company
Snap-on understands the mechanics of the automotive repair business. The company is a leading manufacturer and distributor of high-quality hand tools, as well as auto diagnostic equipment and "under-car" shop implements, such as hydraulic lifts and tire changers. Snap-on has built a b ... View more
