Client Onboarding Specialist
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Job Location:
Zürich - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121000 professionals working in multidisciplinary teams with profiles as diverse as financiers legal experts data scientists developers engineers and designers.
At BBVA we are leading the transformation of banking worldwide united in pursuing our goal of supporting your drive to go further. Firmly focused on the future our on-going digital transformation is already producing disruptive innovations that power our vision of banking. Building on 160 years of history we know the importance of constant development which is why we place so much confidence in the collaborative working environment that enables our people to grow and excel.
For over 50 years BBVA in Switzerland has been helping clients manage their wealth with a global outlook Swiss precision and a philosophy that blends tradition with innovation. From Zurich to the world we provide tailored solutions for those who value both strategy and trust.
Yet our greatest strength lies in our people: an international diverse and highly skilled team that combines financial expertise with a digital mindset and innovative spirit. Continuous learning cross-cultural collaboration and career growth that makes a real impact in our clients lives drive everything we do shaping both the way we work and the opportunities we create for our team.
Joining BBVA in Switzerland means being part of a global bank working on pioneering projects in private and digital banking and growing within a culture that listens evolves and strives to make a difference.
BBVA is a Spanish bank with its Swiss offices located in Zürich.
About the job:
Functions (duties and responsibilities):
- Review documents of individuals and legal entities for completeness and accuracy according to CDB 20 and internal directives/guidelines.
- Review FATCA QI and CDB formalities for consistency with CRS/AEI formalities.
- Control and approve captured customer data and account documents
- Capture deficiencies detected.
- Request missing documents and information to the front.
- Cooperate with relevant stakeholders (Legal Compliance) to continuously streamline and improve processes and procedures.
- Ability to communicate and transmit different documentary problems with other departments including the senior management of the bank.
- Oversee and perform client onboarding and KYC due diligence processes including AML-related tasks such as clarifications and assessments of PEPs and other higher-risk factors.
- Provide advice and guidance to the Front Office on onboarding KYC and related AML topics.
- Support audit fieldwork including preparing files and addressing auditor queries.
Your profile:
- Degree in law business administration or related field. A master in law is highly desired.
- A minimum of 1 year of experience at banking or insurance fields.
- Accustomed to work with a very large amount of documentation both physical and digital.
- Experience managing the general physical archive of documentation.
- Proactive attitude and desire to contribute to the bank.
- Very organized structured and accurate way of working.
- Committed responsible and resilient personality.
- Customer oriented attitude and capability to work under pressure without losing focus.
- High level of discretion and trustworthiness.
- Ability to work in a multidisciplinary team.
- Knowledge in management data software. Knowledge in banking software is a big asset.
- Full professional proficiency in Spanish with excellent written and verbal communication skills. Confident in English other languages such as German/French are an advantage.
Skills:
Banking Collaboration Customer Targeting Documentations Structured Approach Work Under PressureRequired Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80.1 million customers. We are more than 113,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data s ... View more
