Certified Medical Assistant (CMA) Duke Urgent Care Hillsborough

At Duke Health were driven by a commitment to compassionate care that changes the lives of patients their loved ones and the greater community. No matter where your talents lie join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care which offers family adolescent and internal medicine services as well as urgent general pediatric and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolinas Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant - Duke Urgent Care Hillsborough

Certified Medical Assistant certification is required prior to beginning position.

Duke Urgent Care Hillsborough provides prompt compassionate care for patients of all ages with minor injuries and illnesses including sprains cuts flu symptoms and infections. The clinic also offers sports physicals limited employment physicals and routine vaccinations. The team operates in a fast-paced sometimes high-pressure setting while maintaining a close-knit collaborative environment. This team fosters a culture of open communication professional growth and mutual support.

Location:267 S Churton St Hillsborough NC 27278

Hours:8am 8pm

Schedule: Three 12 hour shifts with rotating weekends including holidays

What you will do:

Clinical responsibilities:

• The CMA collects medical histories monitors vital signs explains treatments to patients and prepares them for exams and procedures.
• Patient care support may include assisting medical staff gathering and preparing lab samples conducting basic lab tests performing EKGs removing sutures/staples changing dressings educating patients and families about care and documenting in records.
• Additional tasks include disposing of contaminated supplies processing instruments cleaning medical equipment calling in prescriptions preparing and giving medications as instructed by the doctor and handling prescription refills.
• Performs other clinical tasks as assigned by the doctor.

Administrative responsibilities:

• The CMA greets patients answers calls schedules appointments (including arrival in Maestro Care) checks out patients and handles referral scheduling. They coordinate hospital admissions lab services and update medical records. The CMA also completes forms manages billing tasks like receiving copays and collecting balances handles correspondence and orders supplies.
• Additional administrative tasks may be assigned and the CMA may assist with clinic activities such as Joint Commission or fall prevention efforts and participate in clinic committees.

What you will need:

Education:

• Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.

Education

• Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required.

Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.

• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
• General Ladder Statement: In addition to the education and experience noted applicants must meet all requirements set forth in the Medical Assistant Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees Licensure and/or Certification

• Level I -- Certification by AAMA AMT NHA-CCMA NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA AMT NHA-CCMA NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA AMT NHA-CCMA NCMA or ARMA required. BLS required.

Knowledge Skills and Abilities:

• Strong customer service skills with the ability to follow both oral and written instructions typically gained through high school education and medical assistant training.
• Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs.
• Knowledge of sterile techniques and procedures relevant to the work performed.
• Familiar with the procedures for administering both routine and special patient treatments.
• Understanding of sanitation personal hygiene and basic health and safety practices for clinic environments.
• Knowledge of infection control procedures and safety measures with age-specific competency.
• Responsible for daily clinic tasks such as registration scheduling charge posting and order entry.
• Able to document and communicate information clearly while building effective relationships with patients and staff.
• Typing skills and knowledge of medical terminology (Levels II and III).
• Ability to independently seek resources and work collaboratively with others.

Job Title:MEDICAL ASSISTANT CERTIFIED

Job Code:4261

FLSA:N

Job Level:C2

Revised Date:01/30/2023

Supervisory Responsibility:No

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individuals age color disability gender gender expression gender identity genetic information national origin race religion sex sexual orientation or veteran status.

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Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.