Supervisor, Business Operations – WorldMark Las Vegas Boulevard

We Put the World on Vacation

As a Business Operations Supervisor for Travel Leisure this person will be responsible for delivering quality support for our Sales and Marketing processes. This person not only provides exceptional support to all guests and business partners but also ensures that same level of service is met by their team. This person is responsible for the implementation and adherence to operational processes and procedures protection of company assets deployment of new initiatives and cultivating partnerships with all teams onsite. As part of the Business Operations team this individual helps support the steps to put the world on vacation and make memories of a lifetime!

How Youll Shine:

• Deliver exceptional and consistent customer service to our guests business partners and team.

• Implement new processes to improve customer service.

• Protect data when interacting with our guests to ensure they receive the best experience with us.

• Protect and audit company assets by consistently adhering to our policies and procedures.

• Ensure your team is up to date on all operational procedures that govern our business.

• Lead and/or coordinate the training of new hires and new business initiatives.

• Design and execute daily weekly monthly or quarterly reporting needs while identifying business trends.

• Consistently leverage your resources (your team leadership procedural guides etc.) to provide quick support to questions as they arise and escalate appropriately to leadership.

• Help guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources.

• Help design reporting that provides critical data insights to make business decisions.

• Create development plans for your team members to help elevate their performance.

Youll Partner With:

• Sales and Marketing teams

• Human Resources

• Resort Operations

What Youll Bring:

• Proficient in MS Excel MS Word general computer skills and smart devices.

• Availability to support business throughout weekends and holidays.

• Experience delivering outstanding customer service.

• Experience leading teams or influencing others preferred (not required).

You should be an individual that enjoys working in a fast-paced environment interacting with guests and business partners and being part of a highly engaged should be a communicative reliable organized person who is not afraid of learning new processes and embraces change.

How Youll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.