Would you like to join a leading Digital Solution Company and contribute to innovative solutions that are built on a daily basis
Hybrid work: 12 days/week onsite
Languages: Fluent German & English Required
Summary
The Lead Business Analyst is responsible for gathering analyzing and documenting business requirements for Pega CDH initiatives. This role ensures clarity feasibility and traceability across the lifecycle bridging business stakeholders and technical teams.
Key Responsibilities
Requirements Gathering & Analysis
- Conduct workshops to capture business goals customer journeys and personalization needs
- Document functional requirements: eligibility suitability engagement policies arbitration treatments
- Translate business needs into clear user stories and acceptance criteria
Solution Design Support
- Collaborate with architects on action structures strategies and data requirements
- Create functional specifications process flows wireframes and interface definitions
- Validate solutions with business and technical teams
UAT & Release Support
- Prepare UAT plans scenarios and test data
- Support business testers during UAT
- Manage issue triage and requirement refinement
Documentation & Client Support
- Maintain requirements traceability and reference documentation
- Provide functional support for production issues and enhancements
Required Skills & Experience
- 58 years of business analysis experience (CRM/MarTech preferred)
- Strong experience in functional documentation & process flows
- Solid understanding of SDLC Agile and user-centered design
- Excellent communication and facilitation capabilities
Preferred
- Experience with Pega CDH or similar decisioning/marketing platforms
- SQL knowledge
Personal Attributes
Detail-oriented analytical organized collaborative and able to simplify complex concepts.
Would you like to join a leading Digital Solution Company and contribute to innovative solutions that are built on a daily basisHybrid work: 12 days/week onsiteLanguages: Fluent German & English RequiredSummaryThe Lead Business Analyst is responsible for gathering analyzing and documenting business ...
Would you like to join a leading Digital Solution Company and contribute to innovative solutions that are built on a daily basis
Hybrid work: 12 days/week onsite
Languages: Fluent German & English Required
Summary
The Lead Business Analyst is responsible for gathering analyzing and documenting business requirements for Pega CDH initiatives. This role ensures clarity feasibility and traceability across the lifecycle bridging business stakeholders and technical teams.
Key Responsibilities
Requirements Gathering & Analysis
- Conduct workshops to capture business goals customer journeys and personalization needs
- Document functional requirements: eligibility suitability engagement policies arbitration treatments
- Translate business needs into clear user stories and acceptance criteria
Solution Design Support
- Collaborate with architects on action structures strategies and data requirements
- Create functional specifications process flows wireframes and interface definitions
- Validate solutions with business and technical teams
UAT & Release Support
- Prepare UAT plans scenarios and test data
- Support business testers during UAT
- Manage issue triage and requirement refinement
Documentation & Client Support
- Maintain requirements traceability and reference documentation
- Provide functional support for production issues and enhancements
Required Skills & Experience
- 58 years of business analysis experience (CRM/MarTech preferred)
- Strong experience in functional documentation & process flows
- Solid understanding of SDLC Agile and user-centered design
- Excellent communication and facilitation capabilities
Preferred
- Experience with Pega CDH or similar decisioning/marketing platforms
- SQL knowledge
Personal Attributes
Detail-oriented analytical organized collaborative and able to simplify complex concepts.
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