Visual Merchandiser

H&M Group

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profile Job Location:

Firenze - Italy

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

As a Visual Merchandiser you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset you bring the brands vision to lifeelevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance. 

Key Responsibilities: 

  • Delivering an excellent customer experience through expert styling advice deep product knowledge and a visually compelling store environment 

  • Interpreting sales data and customer insights to inform and execute the stores visual direction 

  • Designing and installing impactful window displays that reflect seasonal trends and brand identity 

  • Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions 

  • Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation 

  • Supporting the sales team in daily store operations and contributing to a seamless customer experience 

  • Setting and maintaining high visual merchandising standards while training and mentoring team members to uphold consistency 

  • Acting as a brand ambassador ensuring every visual element contributes to a memorable and engaging customer journey 


Qualifications :

  • Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.  

  • Visual Merchandising Standards: Skilled in executing brand visual guidelines including window displays mannequin styling and in-store presentation to enhance commercial impact. 

  • Fashion Knowledge: Strong understanding of current fashion trends silhouettes and seasonal styling with a passion for translating them into compelling visual displays. 

  • Commercial Awareness: Some experience in using KPIs sales data and customer feedback to inform visual merchandising decisions and drive store performance. 

  • Communication You have a genuine interest in people communicate clearly and actively listen to understand their perspectives and needs. 

  • Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests. 

  • Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth. 

  • Comfortable working varied hours including evenings weekends and holidays. 

  • Italian and English language skills- part of the recruitment process will take place in English.

Additional Information :

  • This is a full-time position with a contract of 40 hours a week.
  • Flexible working hours with shifts scheduled between 7:00 AM and 8:30 PM (8-hour workday).
  • Apply by sending in your CV  as soon as possible but no later than the 12.12.2025

Benefits:

Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. 

In addition to this Italy-based colleagues also receive:  

  • Meal vouchers worth 6 for each working day of at least 6 hours. 

  • Access to the company benefits portal offering over 1500 discounts on products and services for wellbeing and everyday life 

COS

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship innovation and compelling fashion movements.


Remote Work :

No


Employment Type :

Full-time

As a Visual Merchandiser you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset you bring the brands vision to lifeelevating the collection in a way that is both inspiring and aligned with business goals. Your work ...
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Key Skills

  • Sales Experience
  • Project / Program Management
  • Time Management
  • Fashion Retail
  • Customer Service
  • Communication skills
  • Node.js
  • Retail Sales
  • Android
  • Guest Services
  • Merchandising
  • Strategic Planning

About Company

Company Logo

H&M, as a fashion brand, offers the latest styles and inspirations—from trendy pieces and unique collaborations with designers to wardrobe essentials at affordable prices. Our business concept is to deliver fashion and quality at the best price, sustainably. To learn more about H&M, ... View more

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