Process Excellence Lead

Process Excellence

Job Summary:
As a certified Black Belt (or equivalent) you will act as the Process Excellence expert responsible for being a change catalyst leading improvement teams and working projects across businesses as part of Covances Process Excellence initiatives.
A.
Duties and Responsibilities:
X Individual Contributor
B. People Responsibilities:

No direct / indirect reports: However it is critical to interact with all levels of internal staff other business unit Process Excellence leads and functional leaders and clients.
C. Essential Job Duties:
During this full time assignment you will be:

Leading process improvement teams and directing timely completion of projects that support critical goals and customer satisfaction requirements and serve as the departmental point of contact for specific project initiatives and best practices.

Working across all Labcorp functions with process owners champions and business leaders to facilitate setting priorities developing agendas and designing objectives related to Labcorp Process Excellence.

Training mentoring coaching and challenging team members process owners and project champions in the use of problem solving and process design tools methodologies and techniques to drive continuous improvement and develop a Labcorp Process Excellence mindset.

Developing and communicating business cases to support recommendations for change to current business practices and processes and developing controls to monitor the progress associated with implementation of recommended changes.

Partnering with multiple levels within the organization identifying and prioritizing opportunities to improve customer satisfaction enhance productivity drive growth further employee engagement and performance. You will be partnering with business unit deployment champions VP of Quality and other Business Process Improvement Leaders to ensure that best practices are shared across the organization.

Demonstrating strong project management skills including an ability to plan and execute projects that meet cost resource and outcome expectations; manage complex and/or competing priorities effectively; and meet commitments in an accurate and timely manner.
D. Scope

Describe scope of position (global vs. regional vs. domestic
X Domestic Location(s) within a single country or neighboring countries with similar
cultures
Regional Continental Region (e.g. Europe Eastern Europe Asia North America
Latin America Middle East)
Global All regions of the world
Note: Primary scope includes a single region but leading teams and sharing best practices spans global operations.


Indicate the scope of financial responsibilities (Revenue and/or Budget responsibilities (if applicable)
Annual/Revenue
Annual Operating Budget

E. Principal Contacts and Scope of Communications
It is critical to interact with all levels of internal staff Executive Leadership other business unit Process Excellence leads and functional leaders and clients.
Type of Communication
Audience
Frequency
Strategic Manage communications of great importance having long term implications
X Internal
External
Daily
Weekly
X Monthly
Annually
Negotiate Come to agreement through discussion and compromise short to medium impact
X Internal
External
X Daily
Weekly
Monthly
Annually
Influence Effect change where persuasion is required short term impact
X Internal
X External
X Daily
Weekly
Monthly
Annually
Convey Communicate information be statement suggestion gesture or appearance
X Internal
X External
X Daily
Weekly
Monthly
Annually
F. Travel Requirements: X Yes No
Identify the expected travel requirements of the position
< 25% of time
Some travel may be required but not extensively. Travel destinations primarily include other CLS Facilities and / or client locations.
G. Language Skills Required:
Identify any language skills required or preferred of the position

Speaking: XYes No English

Writing/Reading: XYes No English
II. Experience:
Minimum Required:

Quantitative reasoning (demonstrated competence with math concepts and statistical tools; ability to understand and draw conclusions from facts and data).

Strong written and verbal communications skills as demonstrated by presentation of problems to appropriate people in an objective and non-judgmental manner; matching influence strategies to the situation; delivering oral and written communications with clarity and impact.
Revised: July 9 2019 Page 4 of 5

Ability to perform intermediate/advanced computer skills (e.g. Word Excel PowerPoint Visio Minitab etc.)

Ability to coach Green Belt candidates to certification

Strong leadership skills as demonstrated by:
o
Ability to apply innovation and exploration of non-traditional ideas in solving problems
o
Well respected within the organization
o
Ability to use personal energy and positive attitude to influence
o
Ability to prioritize work and adaptability to changing work demands
o
Ability to maintain composure under pressure
o
Ability to negotiate issues and suggestions.
o
Ability to effectively train employees at all levels in simple to complex problem solving project management and basic Lean Sigma skills.
III. Education/Qualifications/Certifications and Licenses
Minimum Required:

Minimum of Bachelor of Science/Arts (BS/BA) degree.

Minimum level of process excellence experience as a certified black belt (or equivalent) three to five years.

Relevant experience may be substituted for education.
IV. Competencies:
Required:

Leadership Competencies: Managing Managers Level
V. Working Conditions:
Able to walk stand or carry approximately 50% of the time.
Able to sit at a computer for long periods of time
VI. Special Factors:
Mandatory immunizations and screening as required

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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