Food & Beverage Service Supervisor
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Outlet Operation
- Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
- Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
- Take food and beverage orders according to guests requirements and preferences
- Deliver food & beverage services in accordance to departmental standards and procedures
- Ensure that all food & beverage are served according to service standard
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Try to remember individual patrons names and their preferences to extend a personalized service
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Collect food and beverage supply requisition ensure that the stock collected is as per requisition
- Handle guests complaints and comments tactfully and efficiently. Report any complaints incidents or other irregularities to management
- Supervise and assist in assigned work stations activities and oversee the operation of outlet in the absence of management
- Assist other Food & Beverage outlets with their operations during peak times or when required
Other Responsibilities
- Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Asset Management
- Data Management
- Fire
- Jboss
- Accounts Payable
- Application Support
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
