Director, Value Added Services Product Commercialization and Solutioning

This Director will be a key member of Visas Issuing Solutions Product Office which is accountable for financial and operational performance of products in North America.

This role will be specifically responsible for Product Solutioning and Commercialization of Visas Loyalty (e.g. offers points management and engagement solutions) and Digital Issuing Solutions (e.g. digital banking capabilities delivered via Visas Digital SDK) to tell the story of how they come together to solve client needs/use cases through various channels (critically including direct client conversations).  This individual will also work closely with other leaders across the team to provide relevant market insights intake and triage of client needs coordinate product roadmaps and share feedback on ongoing go-to-market efforts.

The ideal candidate has organizational savvy and interpersonal skills to build fast rapport and credibility.  Close collaboration with both regional and global leaders is essential as is a deep experience in Product Development and Client Engagement.  The focus of the role is regional delivery of client-relevant solutions however this candidate must also have a solid grasp of the commercial dynamics to generate sustained scalable revenue streams from these solutions.  A commercial mindset is especially key to help extend the value of Visas Issuing Solutions for future growth.

Strong candidates are versatile team-players who learn fast have high EQ and IQ and carry a demonstrated record of driving workstreams. This position can be based in the San Francisco Bay area with limited travel expected.

What we expect of you day-to-day:

• Lead workstreams and projects related to a multi-year strategy for the North America VAS business which considers nuances relevant to the region (e.g. fintech ecosystem available payment methods local banking regulation mix of digital payments issuer ecosystem opportunities for inorganic growth)

  • Work closely with cross-functional and regional teams on strategic projects bringing timely and useful insight and analytical support

  • Support development of business cases to support prioritization efforts

• Support and deliver regional product roadmaps that extend Visas relevance beyond our core network assets. This includes:

  • Build creative and impactful solutions by integrating insights across Visas many expert functional resources and supporting collaborative solution development

  • Be the conduit for synthesizing client feedback for product requirements to ensure that the voice of the customer is represented

  • Serve as the intake channel for sales teams requests into enhancements and new product prioritization efforts (including understanding options and true needs)

• Partner with regional Commercialization leaders to build execute and monitor go-to-market motions so Solutions are easy to sell and easy to buy. This includes:

  • Support Go-To-Market (GTM) strategy development informed by and based on client segmentation analysis market sizing and competitive landscape & implications

  • Develop use-case segment and client-specific perspectives on solutions that solve key client problems/needs

  • Inform pricing guidelines with market intelligence

• Help architect client-centric joint solutions including build implementation and post-launch optimization:

  • Support sales teams in understanding clients business and technical needs and defining solutions to meet them

  • Link Issuing Solutions with other Visa Product Domains and Client Segments to provide greatest value to the client

• Manage day-to-day project and team activities to meet milestones and timelines

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Visa will accept applications for this role until at least November 22 2025.

Qualifications :

Basic Qualifications:
10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
MBA preferred
Experience in and/or significant exposure to the payments industry preferred
Ability to lead and manage complex workstreams or small projects independently
Superior analytical and problem-solving skills with demonstrated quantitative rigor
Proficient and ideally a power-user of spreadsheet and presentation tools
Attention to detail and the ability to structure and analyze financial operational and market data
Outstanding stakeholder management abilities at both senior and junior levels
Strong executive communication and presentation skills. Impeccable written and oral communication
Self-starter team oriented collaborative diplomatic and flexible

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163500 to 278800 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time