Operations Lead

Our client a fast-growing fintech startup is seeking an Operations Lead to partner directly with the CEO and help scale the business across go-to-market product and internal operations. This is a high-ownership strategic generalist role ideal for someone who thrives in ambiguity loves building from zero to one and consistently turns ideas into execution.

What Youll Do

• Support sales efforts by preparing for and participating in conferences customer meetings and strategic calls.
• Drive internal strategy operational excellence and cross-functional initiatives.
• Improve processes systems and workflows to enable rapid scaling and market expansion.
• Assist with hiring onboarding and organizational development as the team grows.
• Act as a problem-solver and execution engine unblocking challenges and delivering outcomes with urgency and precision.

What Were Looking For

• 2 to 3 years of experience in operations consulting venture capital or a similar strategic role.
• Background in fintech regtech high-growth startups or founders associate/chief of staff positions
• Experience in customer-facing environments and cross-functional collaboration.
• Strong communication analytical and presentation skills.
• Curiosity and comfort with technology including using AI tools to automate and streamline workflows.
• A proactive resourceful operator who acts with ownership rather than waiting for direction.

Salary & equity

Benefits - Lunch dinner and snacks at the office Comprehensive healthcare Unlimited PTO Annual offsite (last one in Mexico)! Paid relocation & one-month temporary housing Latest tech and as many monitors as you can fit on a desk

Recruiting advice

Traits to prioritize

• 2-3 years of experience in ops/chief of staff at Series A-C startups
• Strong communication skills - can present to customers and prospects
• Fintech/regtech domain knowledge preferred but not required

Red flags to avoid

• Cant handle direct feedback or confrontation
• Needs constant direction instead of taking ownership

How to make a candidate stand out

• Ex-founders or early employees at successful startups
• Experience at regtech companies like Persona Hummingbird or compliance roles at Robinhood/Ramp

Selling points

• Market opportunity: $50B compliance market with little innovation
• Perfect timing: YC-backed doubling team never lost to competitors
• Founder-level scope: Work directly with the CEO on sales strategy and operations
• Learning trajectory: The Best way to learn before starting your own company

Recommended companies - Fintech and RegTech startups with strong operational teams Venture Capital firms (early career professionals) Top-tier consulting firms (early career professionals with 1-2 years experience)Early-stage high-growth startups (Series A/B) known for strong operators and generalists