Customer Services SCQM #247 (FH)

Job Description:

Airbus Commercial Aircraft is looking for a Customer Services SCQM #24/7 (f/m) to join our Aftermarket Supplier Operations based in Toulouse France.

You will be part of a team managing performance for Equipment and Systems suppliers. As part of the Aftermarket Supplier Operations team you will be involved in Approving Monitoring Assessing and Developing Suppliers supply chain performance for aftermarket aiming at ensuring parts availability for in service fleets (spare repair overhaul).

Your working environment :

Global capital of aeronautics and European capital for space research Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains it offers plenty of options for outdoor activities !

How we care for you :

• Financial rewards : Attractive salary agreements on success and profit sharing schemes employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.

• Work / Life Balance : Extra days-off for special occasions holiday transfer option a Staff council offering many social cultural and sport activities and other services.

• Wellbeing / Health : Complementary health insurance coverage (disability invalidity death). Depending on the site: health services center concierge services gym carpooling application.

• Individual development : Great upskilling opportunities and development prospects with unlimited access to 10.000 e-learning courses to develop your employability certifications expert career path accelerated development programmes national and international mobility.

At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.

Your challenges :

The aim of the aftermarket SCQM is to work with suppliers to robustify the supply chain having all suppliers deliver on time and quality (spares repairs overhaul ) for Airlines and Airbus customer services orders. For that the aftermarket SCQM is connected with all Customer Services business lines (FHS Satair Upgrade/Retrofit ) but also with Procurement operations Procurement Services and for some cases Quality.

The main activities of the aftermarket SCQM are:

• Manage supplier quality Approval/Authorization ensuring suppliers are compliant with certifications required (Part 145 Part 21).

• Monitor supply chain & quality being responsible for On Time and On Quality performance.

• Assess the Supplier capacity capability & performance Initiate and manage supplier recovery or development plan linked to performance & compliance in coordination with the Supplie

• Development Manager Identify & Manage the suppliers industrial risks (ToW M&A organization changes etc...

• Communicate suppliers performance and recovery/development plan with our stakeholders and customers (participate to customers event)

• Act as supplier escalation point in S for all supply chain & quality aspects and maintain close communication and coordination with the operational teams (FHS Upgrade Satair)

Your boarding pass :

With a 5-year degree in engineering and/or Business school you have at least 5 years of experience in engineering purchasing supply chain or logistics or strong Repair Shop experience :

• Significant experience in supply chain or procurement operation (Gemba 8D/9S...)

• Good personal organization rigor

• Clear communication

• Collaborative mind-set & stakeholder management skill

• Fluent English

• Good knowledge of FHS Satair and Upgrade business would be a plus

• Good knowledge of customer support (Airlines operation) would be a plus

• Good knowledge of regulation EASA Part 145 and Part 21 would be a plus

Not a 100% match No worries ! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now !

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

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