SUPERVISING OFFICE ASSISTANT II (SR-14) [1 vacancy]
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Information
- Lead with purpose. Support your community.
TheDepartment of Community ServicesCommunity Assistance Divisionis hiring a Supervising Office Assistant II in Honolulu to oversee office support to all sections of the Rental Assistance Branch which provides rental subsidies and assistance to low-income families on Oahu. This supervisory position is critical in supporting the Branchs function of providing housing rental assistance to members of the community.
What You Will Do:Manage Office and Communications Operations
Oversee telephone email and written communication protocols; train staff on communication systems; and maintain daily office schedules including reception phone coverage and mail processing.Oversee Records and Information Management
Establish and standardize filing systems; implement procedures for document storage retrieval scanning and secure destruction; monitor document organization; and ensure completion of reconciliation reports and required submissions.Process and Monitor Housing Assistance Payments
Provide procedures for payment processing; supervise staff in collecting preparing and verifying payment information; ensure compliance with BFS accounts receivable procedures; handle complex complaints; oversee collections reconciliations vendor coordination EFT processing and cash-handling procedures.Manage Equipment Supplies and Inventory
Purchase and distribute office supplies; maintain inventory controls; ensure proper care and maintenance of office equipment; train staff on equipment use; and maintain branch vehicle records.Perform other duties and responsibilities of the position.
Apply today! If you qualify for the position your name will be eligible for referral to the hiring department for further consideration for the current job opening as well as future job openings with this job title. Additional Job Information
Applications must be submitted online by December 6 2025 11:59 p.m. Hawaii Standard Time (HST) to be accepted.
The Citys many excellent benefits include:
- Generous Time Off - Up to 21 vacation days 21 sick days and 13-14 holidays per year.
- Comprehensive Health Coverage- Medical dental vision and prescription drug plans with subsidized premiums and life insurance coverage.
- Retirement Plan- State of Hawaii ERS pension and optional retirement and deferred compensation plans.
- Student Loan Relief- Eligible for Public Service Loan Forgiveness (PSLF).
- Career Development- Training and development classes at all levels.
- And much more!- For additional benefit information visit notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery please make sure you:
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to e-mail notices;
- check your spam folders; and
- addandto your contact list.
Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
Minimum Qualification Requirements
At the time of application you must be a citizen national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience that demonstrated the ability to perform the essential functions of the job may be substituted for education.
EXPERIENCE REQUIREMENT:
Four years of clerical experience one of which shall have involved public contact work which required:- providing information
- answering questions and inquiries and
- explaining policies rules and regulations in person or by telephone.
Substitution: Business school or college will substitute for experience on a month-for-month basis for up to two years of the required four years of clerical experience. There isNOsubstitution for the one year of clerical experience involving public contact work which requires providing information answering questions and inquiries and explaining policies rules and regulations in person or by telephone.The education requirement must be met at the time of application. Education obtained outside of the United States must be comparable to a degree earned at an accredited college/university in the United order to receive credit for the education proper documentation e.g. a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program evidence of comparability or an original transcript.Verification Requirement: In order to be given credit for your education clearly list your education credentials on your application. As part of the hiring process you may be asked to furnish documentation to verify your education to satisfy this education qualification requirement.If available please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application.Or mail a photocopy of your documents to the following address: Department of Human Resources 650 South King Street 10th Floor Honolulu HI 96813. Copies will not be returned. Unofficial transcripts will not be accepted. All information on your documentation must be legible and complete in order to be given credit.
If you do not have your documentation to verify your education at this time please note that if selected for the job you will need to furnish verification documents in order to move forward in the hiring process.
LICENSE & CERTIFICATION REQUIREMENTS:
Possession of an appropriate valid drivers license as required.
The current vacancy at the Department of Community Services requires aNotary Public Certification prior to completion of probation.Examination Process
EDUCATION AND EXPERIENCE EVALUATION:
In addition to meeting the above minimum qualifications your application will be further evaluated. Your score will be based on the quality and quantity of your education experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.
EXAMINATION WEIGHT:
Education and Experience Evaluation................................100%
Key Skills
- Typing
- Microsoft Office
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- QuickBooks
- Office Experience
- 10 Key Calculator
- Front Desk
- Filing
- Administrative Experience
