What you can expect
Deploy manage and maintain Zooms gateway servicesincluding Zoom AIC Whiteboard Notes and Live Caption/Translation. All while monitoring infrastructure and creating automation solutions that streamline operations and reduce manual effort. Youll take ownership as the on-call engineer for assigned services ensuring uptime and reliability and lead full lifecycle service deployment with continuous production this swift high-impact environment youll mentor team members in best automation practices to minimize toil enhance efficiency. This will help drive cloud-native innovation and operational excellence across the organization.
About the Team
Zoom is at the forefront of revolutionizing collaboration experiences. We are seeking an exceptional SeniorDevOpsEngineer to drive continuous improvements for our Zoom Gateway and Flagship services. This role requires expertise in building robust automation collaborating with developers enhancing monitoring systems and contributing to the overall advancement of our services.
Responsibilities
Bringing knowledge and hands-on experience on AWS/OCI or similar Cloud Platform. Deploying and maintaining gateway services on Kubernetes clusters across multi-cloud and on-premises environments.
Developing and enhancing automation pipelines using tools such as Ansible Terraform Python Bash Shell Script C Java or Go.
Monitoring and ensuring the health of production systems utilizing observability tools like PrometheusOpenTelemetryGrafana and ELK Stack.
Leading large-scale high-impact technical projects to improve deployment processes and operational stability. Acting as a technical mentor for junior engineers promoting automation and operational best practices
Participating in on-call rotations responding to incidents and ensuring rapid resolution. Work collaboratively across teams to drive continuous improvements.
Managing communication skills and positive attitude to demanding situations while leading team members to accomplish project goals.
What were looking for
Have a BS or MS in Computer Science Data Science or a related technical field.
7 years of hands-on DevOps experience with proven expertise in infrastructure design automation and cloud-native operations.
Demonstrate experience with AWS services and Kubernetes-based production deployments.
Utilize Infrastructure as Code (Terraform) and configuration management tools (Ansible).
Bring scripting skills in Python Bash or Go.
Present experience deploying and monitoring containerized workloads using Kubernetes and Docker in production.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. ClickLearnfor more information
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Here youll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate on the basis of race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds experiences abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition or if you need assistance accessing our website or completing the application process please let us know by emailing us at
Salary Range or On Target Earnings:
Minimum:
$124000.00Maximum:
$271200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.
Our Commitment
At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.
If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.
Required Experience:
Senior IC
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more