Audio Visual Technician I
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Job Location:
North Vancouver - Canada
Monthly Salary:
$ 64800 - 79200
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Audio Visual Technician will work under the general supervision of the Infrastructure Manager and is responsible for supporting Cisco Webex Cloud this role the technician ensures the health and reliability of AV systems enables Microsoft Teams Room functionality and provides handson support through troubleshooting deployment of Cisco video endpoints coordination of cabling projects and performance monitoring. By maintaining seamless collaboration across Seaspans facilities the Audio Visual Technician contributes to the efficiency and success of Seaspans operations.
Note: Due to business needs this position is required to be fully on-site based at 50 Pemberton Avenue North Vancouver.
What youll do
- Audit meeting rooms on a daily / weekly schedule to validate AV system health device connectivity and compliance with collaboration standards.
- Troubleshoot live issues with users in meeting rooms including audio/video failures device connectivity and Teams Room functionality.
- Deploy and maintain Cisco video endpoints including Room Kits Codecs and Boards ensuring Teams interoperability and optimal room experience.
- Provide basic training or guidance to end users on Teams Room functionality and best practices.
- Maintain accurate documentation of room configurations device inventory call routing policies and troubleshooting procedures.
- Manage and support Cisco Webex Cloud services ensuring all Room Kits are properly registered and maintained within the platform.
- Monitor Teams Room performance and call quality using Teams Admin Center and Pro Management Portal responding proactively to anomalies.
- Coordinate structured cabling projects for video and audio deployments including HDMI CAT6 and fiber runs.
- Support the migration from Mital systems to Microsoft Teams including planning deployment and user enablement.
- Coordinate with external vendors and service providers for AV installations maintenance and support
- Generate reports on Teams Room usage call quality and AV system health to inform optimization efforts
- Track AV hardware inventory and manage lifecycle of Teams Room devices and Cisco endpoints.
- Participate in AV and collaboration-related projects upgrades and lifecycle management activities.
What youll bring
- 23 years of experience supporting enterprise video conferencing systems and AV infrastructure in hybrid work environments.
- Proven ability to configure monitor and optimize Teams Rooms via the Teams Admin Center.
- Hands-on experience with Cisco video endpoint deployment upgrades and lifecycle management.
- Strong troubleshooting skills for AV and collaboration issues in dynamic live meeting environments.
- Ability to interpret and apply technical documentation such as room schematics device inventories and configuration records.
- Excellent communication and cross-functional collaboration skills with IT facilities and end users.
- Flexibility to participate in on-call rotations and provide after-hours support when needed.
- Strong troubleshooting analytical and documentation skills.
- Excellent communication and collaboration abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Detail-oriented self-directed and proactive mindset
Why youll love working here
- This is a full-time permanent position. With multiple operations and long-term projects Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
- In addition to an annual bonus and pension plan matching this role provides you with a very competitive salary in line with the successful candidates experience.
- We also provide the best-in-class health and wellness benefits package for this position including things such as extended health care (i.e. paramedical services for massage therapy speech therapy mental health coverage physiotherapy and more) dental care vision care life insurance medical leave coverage parental leave coverage $500 personal spending account and an Employee Family Assistance Program (EFAP).
- Free on-site gym.
- Parking is included and to assist those that are using transit we operate a complimentary shuttle bus Monday through Friday with various pick-up and drop-off points around North Vancouver.
The estimated salary for this position is $64800 - $79200. In determining final salary Seaspan considers many factors including the successful Candidates skills and experience as well as position location and internal equity. The final base salary offer will be at the Companys sole discretion and presented as part of a competitive total compensation package.
#LI-ONSITE #LI-MT1
Required Experience:
IC
Key Skills
- E & I
- Low Voltage
- Customer Service
- Hospitality Experience
- Computer Networking
- Computer Skills
- Cabling
- Customer Support
- Schematics
- Human Resources
- Power Tools
- Troubleshooting
About Company
Seaspan Shipyards is one of North America’s most modern shipyards and unique in its ability to provide a complete range of services including new construction, conversion, refit, repair and life-cycle maintenance work for Canada’s Coast Guard and Navy as well as commercial vessels inc ... View more
