OPMC Region1- Administrative Assistants

Job Description

POSITIONS REQUESTED: Administrative Assistant (3)
-Selection of the winning contractor(s) will be based on a combined evaluation of best value which includes experience and performance with professional medical conduct and lowest quote with weight given to best value.

WORK HOURS AND LOCATION: Full-time 7.5 hours daily 9AM to 5PM Riverview Innovation Center 150 Broadway Suite 355 Albany NY 12204

OPMC is responsible for professional discipline of physicians physician assistants and specialist assistants. All complaints of misconduct are investigated.

MINIMUM QUALIFICATIONS:
- Working knowledge and experience with Microsoft Office; may include Word Excel Access Outlook and Power Point.
- Experience answering telephone calls in a professional manner.

PREFERRED QUALIFICATIONS:
- Strong verbal communication skills.
- Good organizational skills and attention to details.
- Ability to work on multiple tasks within a given day.
- Experience with professional medical conduct process.

Administrative Assistant Job Duties and Responsibilities
1. Prepare requests for medical records including identifying correct template letter identifying complete patient information identifying appropriate treatment dates identifying correct facilities or practice locations and including appropriate enclosures.
2. Prepare Quality Assurance requests including identifying the correct subject information identifying the appropriate time period and including the appropriate enclosures.
3. Preparing complainant contact letters within required time frames.
4. Prepare subpoena including the appropriate subject information outline of investigative material and correct assigned case investigator. Pull and scan all appropriate files as identified in documentation and complete certification process with Director of Investigations or their delegate.
5. Track all requests and follow up within statutory timeframes including ensuring appropriate certified mail documentation meets the due process timelines and place documentation in electronic and physical investigative files.
6. Coordinate prepare and execute scheduling of meetings agendas meeting minutes and memos.
7. Prepare response letters for executive correspondence communication with other agencies or other external parties.
8. Complete and submit confidential data requests as assigned including tracking and following up to ensure receipt of all data elements.
9. Schedule investigative meetings both in person and remotely.
10. Update investigative requests in investigative management electronic system- iTrak
11. Coordinate the provision of medical records and documentation to Medical Expert consultants in the investigative process utilizing HCS SFT or encrypted USB Flash Drives and follow up within required timeframes to ensure secure receipt.
12. Manage incoming investigative telephone calls oversee all certified mail and tracking oversee the tracking and distribution of all investigative mail complete the scanning and processing of investigative documentation and maintaining the OPMC calendars.
13. Create and manage all tracking logs
14. Make required investigative updates on OPMC SharePoint