Customer Insights & Service Sales Intern

Job Description

Are you curious about how data-driven insights shape customer engagement strategies in a global life sciences company

Do you want to learn how services create value and strengthen customer relationships

Join us for an internship where youll gain hands-on experience in customer segmentation data quality and cross-functional collaboration supporting initiatives that enhance Agilents Services portfolio.

Within the Agilent CrossLab Group (ACG) Service Sales deliver recurring revenue strengthen customer loyalty and differentiate Agilent through end-to-end lifecycle support including regulatory compliance and scientific method and education services. This role offers a unique opportunity to contribute to projects that optimize service delivery and improve customer experience in a global environment.

What Youll Do

As a Customer Insights & Service Sales Intern youll play a key role in supporting our Service Sales team. Your primary responsibilities will include:

• Customer Segmentation & Data Analysis: Analyze internal databases to identify priority customers and service opportunities qualify customer batches validate asset status and ensure account information is accurate and up to date.

• Voice of Customer: Support outreach activities to capture customer needs and feedback helping shape service improvements.

• Cross-Functional Collaboration: Work closely with Sales and Marketing teams to nurture relationships and promote Agilents evolving Services portfolio.

• Reporting & Insights: Assist in preparing reports and presentations for leadership and participate in team meetings to share ideas.

What Youll Learn

• Gain hands-on experience in data-driven marketing and segmentation.

• Understand customer engagement strategies in a global B2B environment.

• Learn how sales and marketing alignment drives growth in the life sciences industry.

Qualifications

Who Were Looking For

Academic background

• Currently enrolled in a Bachelors or Masters program (Business Marketing Data Analytics or Life Sciences preferred).

Skills & Attributes

• Strong analytical and communication skills.

• Proficiency in MS Office; familiarity with CRM or data visualization tools is a plus.

• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer

• Paid internship ideally 12 months full-time with mentorship and networking opportunities.

• Exposure to global service strategies and real-world projects.

• Opportunity to contribute to initiatives that impact customer experience and business growth.

Important Note: The internship must be formalized via anacademic training agreementbetween Agilent and your university. Please ensure you are eligible before applying.

About Agilent

Agilent inspires and supports discoveries that advance the quality of life.

We provide life science diagnostic and applied market laboratories worldwide with instruments services consumables applications and expertise. Agilent enables customers to gain the answers and insights they seekso they can do what they do best: improve the world around us. Learn more at .

Additional Details

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