Limited Duration Library Security Analyst

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.

Current employees: Please apply through the employee portal to be considered for this opportunity.

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Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

Multnomah County Library is currently seeking our next Security Analyst to join the Library Security and Safety team.

This is an internal recruitment open to all current regular probationary/trial service and limited duration employees or those in a paid or unpaid internship program at the time of recruitment who are in paid status on approved leave or on an active recall list. Additionally current temporary and on-call employees may apply for an internal recruitment provided that they were currently or previously hired through a civil service process.

This is a Limited Duration Appointment expected to last 18 months from the date of hire; however the appointment may end earlier based on business needs. The hiring list created from this recruitment may be used to fill future regular status limited duration or temporary positions.

In this role you serve all library staff and our patrons as one of the subject matter experts on security and safety. This includes but is not limited to:

• Providing strategic analysis and support to management in recommending and implementing security policies guidelines and procedures.
• Analyzing and reviewing federal state and local laws regulations policies and procedures in order to ensure compliance.
• Representing the county and library security program to the public elected officials and law enforcement agencies including responding to requests for information.
• Providing technical assistance and security consultation to other teams in the library.
• Providing security support and input on library and facilities projects.
• Serving as Person in Charge (PIC) in library buildings as needed.

You will be responsible for regular incident reviews and data analysis. This includes analyzing safety and security data both internal and external and identifying patterns of rule violations as well as the most frequent rule violations or rule application inconsistencies. This also includes identifying parts of the County with increased number of incidents and making staffing recommendations to management in addition to notifying the Security Liaison Manager of recent trends in security issues. Other duties include but are not limited to:

• Conducting workflow analyses to identify areas for improvement in incident review process simplifying redundant processes and addressing quality assurance.
• Collecting data to evaluate security program performance based on goals and objectives; analyzing and preparing formal assessments and reports of the program; as well as making program recommendations based on research and analysis conducted.
• Following up with staff for additional details on incidents obtaining photos and/or videos as needed; and communicating exclusion adjustments.
• Identifying policies practices and actions that contribute to inequitable outcomes and alerting applicable members of the executive management team (EMT) to associated.
• Managing maintaining and updating Security Incident Review Commons site and incident reporting software.

Additionally you will provide safety and security related training to all staff and provide continuing learning opportunities after safety or security incidents. This includes but is not limited to:

• Developing informational resources and materials.
• Conducting safety related workshops and trainings internally.
• Working with Learning & Organizational Development and Central PIC Coordinators to create training for staff based on the most frequent security inconsistencies.
• Developing and implementing training for revised or new security systems or processes.
• Training staff on how to use incident reporting software.

The library is open and welcoming to all members of our community including individuals who may be encountering hardships or challenges that affect their behavior and interactions. This position requires someone with the ability to work respectfully and capably with people from all backgrounds and age groups. You must demonstrate a positive attitude excellent interpersonal skills cultural sensitivity and a sense of humor while working with customers co-workers and community. Your ability to exercise quick and mature judgment in dealing with potentially disruptive physically dangerous or abusive customers and emergencies is crucial.

Multnomah County Library is committed to supporting our communities of color and other communities subjected to marginalization by centering race and intersectionality in the services we provide. As a member of our team all staff are expected to act as allies to library staff and patrons from communities of color and other groups subjected to marginalization by:

• Speaking up to support staff and patrons subjected to marginalization
• Speaking out against racism and oppression
• Demonstrating behavior that is culturally aware and sensitive

Learn more about the librarys services on our website.

To Qualify
We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

• Bachelors degree in criminal justice law enforcement or a related field. Equivalent experience will substitute for a degree.
• At least three (3) years of relevant experience analyzing and working with data to inform recommendations on process/program improvement.
• A valid driver license.
• Thorough knowledge of and demonstrated skill in the effective use of de-escalation techniques.
• Proven ability and subject matter expertise in coordinating security and emergency responses (evacuation medical law enforcement exclusion etc.) in a large facility that is open to the public.
• Demonstrated skill in creating and maintaining a complex staff schedule.
• Proven ability to effectively develop implement and train staff to follow safety security and customer service procedures.
• Thorough knowledge of principles and practices related to working with people/populations experiencing homelessness addiction and mental illness.
• Ability to pass a criminal records check should a job offer be extended and not currently employed by the library. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to employment.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience working with and educating the public especially diverse populations.
• Experience in high-stress public contact.
• Ability to conduct investigations and write reports.
• Advanced skills in the preparation and maintenance of accurate written and computer records.
• Ability to use tact and good judgment when interacting with staff volunteers and the public.
• Ability to model inclusive behaviors and practices that create a sense of safety trust and belonging for every employee and patron served.
• Familiarity with operations of a large public library system.
• Understanding of harm reduction methods.

Screening and Evaluation
The Application Packet:

• A completed online application.

Please only apply once for this opportunity.

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• May participate in staff engagement activities
• Criminal records and reference checks

Additional Details
Work Location: This position works onsite East County Library (once open) located at 475 NW Division Gresham OR 97030. Until that time this position will work at another library location.

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public Even During Disasters
Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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