Internal Sales Advisor
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Job Summary
Internal Sales Advisor
Location: Carlisle (on-site)
Hours: Full Time
Contract: Permanent
Salary: Competitive dependent on experience
Were recruiting an Internal Sales Advisor to join a well-established and growing business in Carlisle. This is a great opportunity for someone confident customer focused and organised who enjoys building relationships and providing a high-quality service.
Working as part of an experienced sales office team you will support customers external sales colleagues and the wider business with order management enquiries and day-to-day administration.
Why apply
Join a supportive and friendly sales team
Work with key accounts export activity and intercompany orders
Develop product knowledge and sales skills
Excellent benefits and long-term career opportunities
Key responsibilities:
Handle incoming calls professionally and respond to customer enquiries promptly
Build strong working relationships with customers and the external sales team
Accurately input and process customer orders including verbal orders
Maximise opportunities through upselling and cross-selling where appropriate
Liaise closely with the external sales team regarding queries special orders and customer expectations
Refer export and intercompany queries to the relevant internal sales or senior managers
Use internal systems to process orders update delivery instructions and maintain accurate records
Work in partnership with warehouse and operations teams to track orders manage changes and resolve issues
Assist with technical delivery or miscellaneous queries within your area of responsibility
Develop and maintain strong product knowledge and identify areas where further training is needed
Proactively contact customers to secure orders or share information about products and promotions
Build positive relationships with colleagues customers and visitors
About you:
Strong communication skills and a professional telephone manner
Customer-focused with a positive friendly approach
Highly organised with good attention to detail
Confident using Microsoft Word Excel and Outlook
Able to manage your own workload effectively
Ideally have access to your own transport due to the location
Benefits:
Competitive salary
Twenty-five days holiday plus bank holidays
Holiday purchase scheme
Pension match up to seven percent
Life assurance at four times salary
Enhanced family-friendly leave
Employee Assistance Programme
Cycle to Work scheme
Free eye tests
Volunteering and team-building days
Career development:
There are opportunities to develop your knowledge of architectural hardware gain industry recognised qualifications and build skills in specifications export sales and key account management.
If you are customer focused organised and enjoy working in a busy office environment we would love to hear from you.
Apply today or contact Simon Kean at NXT Recruitment on or for more information.
NXT Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role you agree to our terms conditions and privacy policy which can be found on our website.
Location: Carlisle (on-site)
Hours: Full Time
Contract: Permanent
Salary: Competitive dependent on experience
Were recruiting an Internal Sales Advisor to join a well-established and growing business in Carlisle. This is a great opportunity for someone confident customer focused and organised who enjoys building relationships and providing a high-quality service.
Working as part of an experienced sales office team you will support customers external sales colleagues and the wider business with order management enquiries and day-to-day administration.
Why apply
Join a supportive and friendly sales team
Work with key accounts export activity and intercompany orders
Develop product knowledge and sales skills
Excellent benefits and long-term career opportunities
Key responsibilities:
Handle incoming calls professionally and respond to customer enquiries promptly
Build strong working relationships with customers and the external sales team
Accurately input and process customer orders including verbal orders
Maximise opportunities through upselling and cross-selling where appropriate
Liaise closely with the external sales team regarding queries special orders and customer expectations
Refer export and intercompany queries to the relevant internal sales or senior managers
Use internal systems to process orders update delivery instructions and maintain accurate records
Work in partnership with warehouse and operations teams to track orders manage changes and resolve issues
Assist with technical delivery or miscellaneous queries within your area of responsibility
Develop and maintain strong product knowledge and identify areas where further training is needed
Proactively contact customers to secure orders or share information about products and promotions
Build positive relationships with colleagues customers and visitors
About you:
Strong communication skills and a professional telephone manner
Customer-focused with a positive friendly approach
Highly organised with good attention to detail
Confident using Microsoft Word Excel and Outlook
Able to manage your own workload effectively
Ideally have access to your own transport due to the location
Benefits:
Competitive salary
Twenty-five days holiday plus bank holidays
Holiday purchase scheme
Pension match up to seven percent
Life assurance at four times salary
Enhanced family-friendly leave
Employee Assistance Programme
Cycle to Work scheme
Free eye tests
Volunteering and team-building days
Career development:
There are opportunities to develop your knowledge of architectural hardware gain industry recognised qualifications and build skills in specifications export sales and key account management.
If you are customer focused organised and enjoy working in a busy office environment we would love to hear from you.
Apply today or contact Simon Kean at NXT Recruitment on or for more information.
NXT Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role you agree to our terms conditions and privacy policy which can be found on our website.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Presentation Skills
- SAAS
- Customer Service
- Google Docs
- Organizational skills
- Growing Experience
- Communication skills
- Retail Sales
- Enterprise Sales
- Medicare
- Lead Generation
About Company
NXT Recruitment works with employers & candidates from a multitude of sectors all across Carlisle & Cumbria. Contact us to begin your journey today.
