Claims Quality Specialist Lead
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Job Location:
Seattle, OR - USA
Monthly Salary:
$ 85000 - 100000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Manages compliance and quality functions whose mission is to provide assistance to Field Operations and Account Management in order to exceed our clients claim handling expectations.
- Collaborates internally and externally to develop strategic plans for assigned clients customized requirements.
- Proactively identifies areas for development conducts training and education and develops special projects to assist the Field with improved performance.
- Plans conducts and manages assignments demonstrating a comprehensive knowledge of claim handling requirements.
- Develops project plans collects and analyzes data and presents resulting findings and recommendations.
- Plans coordinates and directs training and staff development programs for the client.
- Conducts needs analysis studies and confers with leadership to determine training needs.
- Formulates audit and training policies programs and schedules based on knowledge of identified client needs company production processes business systems or changes in products procedures or services.
- Organizes and develops training manuals reference library and other educational materials.
- Develops special projects designed to increase efficiency and overall claims handling performance.
- Responsible for special projects.
- Proven track record in handling and supervising General Liability claims with an emphasis on Premises Liability matters.
- Interprets internal or external business issues and recommends solutions/best practices.
- Serves as senior subject matter expert associated with content processes and procedures.
Qualifications:
Required:
- Bachelors degree and a minimum of 6 years claims experience.
- Strong analytical and technical skills;
- Solid working knowledge of claims handling best practices.
- Working knowledge of Word Excel Adobe Professional and Power Point.
Preferred:
- Knowledge of accepted industry standards and practices.
- Solid understanding of insurance companies third party administrators and the insurance brokerage business.
- Computer knowledge with related claims and business software experience.
Required Experience:
IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Safety Experience
- ISO 9001
- Mobile Devices
- Root cause Analysis
- Quality Systems
- OSHA
- Food Processing
- Quality Management
- cGMP
About Company
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