Clinical Implementation Specialist, Phaco Systems | Remote (New York City, NY)

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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About Vision

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments Ready to join a team thats reimagining how vision is improved Our Vision team solves the toughest health challenges. Help combine cutting-edge insights science technology and people to encourage eye care professionals and patients to proactively protect correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patients lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for a Clinical Implementation Specialist Phaco Systems. This is a remote-based role with the ideal candidate residing in New York City NY.

Purpose:

The role of Clinical Implementation Specialist Phaco Systems (CIS) delivers in-service and surgical support for Physicians and Surgical Staff on the use of the JNJ MedTech ophthalmic equipment platforms. This role will primarily support the JNJ MedTech Phacoemulsification equipment but will also supplement support of the Femtosecond Cataract Laser when needed. This person will coordinate and execute clinical training for end user clinicians on use of cataract surgery products in accordance with approved labeling. The CIS will utilize their clinical ophthalmic/surgical experience to act as a liaison and key resource for customers and eye care professionals regarding product clinical implementation and troubleshooting performance issues. They will perform safety reporting data coordination collection management and reports results clearly and accurately. The CIS will work closely with sales and service counterparts in your assigned geography to ensure that we are meeting all our customers clinical needs.

You will be responsible for:

• Provides clinical and technical training and support to ophthalmic HCPs on the JNJ MedTech Phaco Platforms and Femtosecond Laser.
• Conducts clinical education activities that facilitate effective learning regarding clinically relevant information to ophthalmic HCPs.
• Participates in meetings and supports trade shows to provide information useful to ophthalmic HCPs.
• Clearly documents all customer interactions.
• Communicates clearly and effectively with sales/service counterparts to ensure all customer needs are properly followed through.
• Manages own travel/customer support schedule in a manner to best execute job duties and ensure customer needs are met effectively and efficiently. Seeks support of manager when scheduling conflicts arise.
• Manages travel budget within organizational guidelines and completes expense reporting in line with policy.
• Domestic travel up to 75% to support customer needs to include extensive driving air travel and hotel stays.

Qualifications/Requirements:

• Bachelors degree from an accredited college/university OR equivalent experience is required.
• 5 years of medical device clinical/technical experience is required.
• CST/COA/COT/COMT is preferred.
• Previous operating room experience is required.
• Ophthalmology experience is preferred.
• Experience working with sophisticated technology and advanced surgical procedures preferably in an ophthalmology setting.
• Ability to work independently as well as part of a team and support company goals and sales objectives is required.
• Ability to travel up to 75% which will include overnight and potentially occasional weekends.
• A valid drivers license issued in the United States.

The anticipated base pay range for this position is $74000 to $119600.

The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/performance year. Bonuses are awarded at the Companys discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.

Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year.
• Holiday pay including Floating Holidays up to 13 days per calendar year.
• Work Personal and Family Time - up to 40 hours per calendar year.

For additional general information on Company benefits please go to: job posting is anticipated to close on 9/26/25. The Company may however extend this time-period in which case the posting will remain available on to accept additional applications.

For more information on how we support the whole health of our employees throughout their wellness career and life journey please visit .

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

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