Senior Test Engineer Salesforce QA

Position Description:

Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .
Job Title: Salesforce QA
Position: Senior Test Engineer
Location: Bangalore
Experience: 48 yearsKey
Skills: Salesforce Service Cloud Sales Cloud Marketing Cloud Functional & Automation Testing

Education Qualification: Bachelors degree in Computer Science or related field or higher with minimum 4 years of relevant experience.
Position Description: We are looking for an experienced Mainframe Developer to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our developers designers and other members of the team to deliver quality solutions that meet the needs of our clients.

Your future duties and responsibilities:

We are seeking an experienced Salesforce QA Engineer to ensure the quality reliability and performance of Salesforce implementations across Service Cloud Sales Cloud and Marketing Cloud. The ideal candidate will have strong domain knowledge of Salesforce CRM processes and hands-on expertise in test planning execution and defect management.

Key Responsibilities
Review business requirements functional specifications and user stories to create detailed test plans and test cases.
Perform functional regression integration and end-to-end testing across Service Cloud Sales Cloud and Marketing Cloud.
Validate CRM processes such as case management omni-channel routing lead/opportunity lifecycle and Marketing Cloud journeys segmentation and campaign flows.
Execute tests for Salesforce configurations flows validation rules automation and integrations.
Work closely with Business Analysts Developers and Admins to clarify requirements and identify defects early.
Track log and manage defects using Jira/Azure DevOps or similar tools.
Support UAT release cycles and post-deployment validation.
Ensure adherence to QA best practices data integrity and Salesforce testing standards.
Participate in Agile ceremonies and contribute to continuous improvement initiatives.

Required Skills & Experience
Must-Have Skills:

4 years of Salesforce QA or CRM testing experience.
Strong understanding of Salesforce Sales Cloud Service Cloud and Marketing Cloud functionality.
Hands-on experience in creating test cases test scripts and test data.
Experience testing Salesforce configurations (objects fields flows validation rules automations).
Good understanding of CRM data models and integrations.
Familiarity with testing APIs/Integrations (Postman SOAP UI is a plus).
Experience in Agile/Scrum environments.
Strong analytical troubleshooting and communication skills.
Good-to-Have Skills

Experience with test automation tools (Selenium Provar Copado or other Salesforce automation frameworks).
Exposure to Marketing Cloud Journey Builder Email Studio and data extensions.
Experience with SQL or SOQL for data validation.
Salesforce QA/Testing certifications or Salesforce Admin certification is an added advantage.

CGI is an equal opportunity addition CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Skills:

• Functional Testing
• Salesforce Marketing Cloud
• Salesforce Sales Cloud
• Service Cloud
• Test Analysis

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.