Senior Product Manager Payments

Join a fast-growing listed company with a purpose! Fastned owns and operates a network of 300 fast charging stations across Europe allowing electric vehicle drivers to charge their cars with 100% green energy in just 15 minutes. Our goal is a European network of 1000 fast charging stations in prime locations where all-electric vehicles can charge with renewable energy from the sun and wind. We have recently been voted the best charging network in the UK France and the Netherlands. If you want to make a difference and work in an informal international scale-up environment with prospects read on!

About Product & Engineering
We contribute to our mission by making EV charging joyful simple reliable and as seamless as charging your phone. We build and operate a frictionless digital and physical charging experience that drivers trust delivered through a scalable data-driven and reliable technology platform. Our goal: provide the most reliable and highest-rated fast-charging customer experience resulting in market leadership and strong financial returns.

The role

We are looking for a Senior Product Manager to lead our Payments team a key part of our strategy to drive effortless payment and reliable revenue this role you will play a pivotal role in shaping how our customers pay and how we collect and report revenue for all our payment touchpoints. You will be at the heart of our mission to make charging as easy as possible ensuring every transaction whether in-app or on a payment terminal is seamless secure and compliant.

You will lead the product vision and strategy for payments. Your work will directly impact Fastneds growth and customer satisfaction as well as our ability to scale across multiple markets. You will also be responsible for ensuring our payment solutions comply with local regulations including fiscalization and reporting requirements in the context of the rapidly evolving regulatory landscape.

Your stakeholder landscape spans from other product teams (i.e. those working on consumer apps commercial proposition and charger connectivity) to Customer Service Finance local Country Management and suppliers of payment terminals (POS) payment service providers (PSP) and compliance solutions.

What youll do

• Own the end-to-end payment experience: Define and execute the product strategy for all payment touchpoints including payment terminals in-app solutions fraud prevention and regulatory compliance ensuring a frictionless payment experience and reliable revenue collection.

• Drive product roadmap and performance: develop and drive a clear prioritized product roadmap aligned with strategy business goals and customer needs. Monitor and measure payments performance relentlessly seeking opportunities to improve key metrics such as revenue capture payment success and dunning success while reducing manual intervention and errors.

• User-centric product development: develop a deep understanding of user needs pain points and behaviors through continuous discovery experimentation and delivery. Ensure that user insights drive product decisions guiding the prioritization validation and delivery of solutions that make customers charge at Fastned. Continuously feed user learnings back into the product development lifecycle to create solutions that truly resonate.

• Agile product team collaboration: work side-by-side with developers testers and designers within your scrum team and beyond throughout the discovery and delivery process. Foster a culture of open communication shared accountability and rapid iteration. Ensure alignment within the team to deliver high-quality outputs and outcomes that meet user and business needs.

• Stakeholder collaboration: engage closely with key stakeholders including business partners and other cross-functional teams throughout the product lifecycle. Align on robust scalable and innovative proposition solutions. Clearly communicate roadmaps initiatives and results to ensure transparency and shared understanding.

• Independent research & experimentation: in collaboration with our UX and Engineering team design and run research studies and experiments (quantitative and qualitative) to inform product direction and validate hypotheses iterating quickly based on findings.

• Leverage AI in your craft: rapidly experiment with and apply AI tools to solve business problems automate processes and uncover new opportunities. Use AI to analyze datasets automate reporting or prototype new featuresbringing hands-on experience beyond basic prompting and helping the team learn from your expertise.

• Champion innovation: stay ahead of payment trends and emerging technologies in the EV space and related industries. Proactively identifying opportunities to enhance our offerings and maintain our competitive edge. Be the sparring partner for Finance and commercial Growth teams to inspire and co-create a payment experience that makes customers choose Fastned.

About you

• 8 years of digital product management experience ideally in the Fintech or Mobility industry.

• Possess a masters degree and bring strong analytical thinking comfortable owning payment KPIs.

• Bring a proven product track record driving and optimizing revenue collection fraud prevention POS and PSP integration and compliance preferably in a scale-up or larger org environment.

• Proven experience as a Product Manager on an Agile scrum team contribution to ceremonies and working with your team to translate business goals into product direction into detailed user stories.

• Excellent stakeholder management and communication skills; able to align cross-functional teams and drive decision making through a strong senior landscape.

• Entrepreneurial proactive and eager to learn. You think and talk in terms of assumptions and validation coaching this mindset to drive business outcomes through experimentation.

• Demonstrated fluency with AI tools and rapid experimentationable to independently leverage AI for ideation analysis process automation and prototyping and to guide others on best practices.

• Deeply user-centric; you actively seek out user insights and ensure customer needs are at the heart of your product decisions.
  

Join us in building a better future!

We work hard to change the world but we dont forget to recognise & celebrate our successes big and small. We put a focus on work-life balance provide you with genuine work flexibility and have family-friendly policies in place. Our benefits include:

• Stock option plan -> We believe in shared value creation;

• A training and development budget of 3000 per year per employee because development and training are important to us and our sector offers endless opportunities;

• In order to feel & enjoy the EV life you get access to our fully electric vehicle fleet (all charging expenses covered) also for private use;

• Daily lunches snacks & drinks are provided at our office locations;

• 29 days of holidays. Additionally we give you two mission days you can use to contribute to Fastneds mission or to support a cause that is important to you.

• Next to fun events year-round we throw notorious Christmas parties and organise an amazing yearly trip abroad with all employees;

• Other perks include flexible working hours full travel compensation and the working gear of your choice.

Interested in making an impact

We would love to have a conversation with you! Apply now send us your CV and explain in your motivation letter why youre excited about joining Fastned.

Fastned is an Equal Opportunity Employer. We strongly encourage women people of colour and LGBTQ() people to apply. We consider applicants of all gender identities.