Technical Solutions Consultant

Primary Function of Position
The Digital Solutions Representative (DSR) will focus on the execution of current and future digital strategies. The DSR will work to expand the footprint and adoption of Intuitive s digital portfolio by selling digital products to targeted customers driving adoption and ensuring the surgeons are taught how to access and use the technology. The DSR will serve as the liaison between internal teams and the customer providing surgeon feedback ensuring ease of use for the surgeon through thorough training and sharing leads with other teams. The DSR will collaborate cross-functionally to target drive product utilization and support customers in new and existing accounts. Collaborating with cross-functional teams is essential to excel and provide an easy-to-use solution with the goal of driving product use from clinical care team and surgeons.

Essential Job Duties
- Consult with customers to understand their needs and validate the key value drivers of digital solutions.
- Drive Digital Solutions / Systems (Case Insights etc) adoption to key accounts and territories
- Manage the complex sales process of the Digital Solutions / Systems into new & existing hospitals
- Develop and execute short mid and long-term strategies to maximize Digital solutions / system adoption in the assigned territory. This includes data analytics on customers demands trends and field dynamics based on excellent market intelligence and solution/system knowledge.
- Collaborate with sales Digital Networking team to drive adoption of digital portfolio with surgeons.
- Lead close collaboration with the Clinical Sales marketing and relevant cross-functions to manage the sale of Digital Solutions / Systems to hospitals and grow the utilization of their solutions/systems within the assigned territory
- Drive adoption and utilization of digital solutions through targeting customer support and continuous consultation and thorough training on functionality and benefit.
- Drive continuous expansion and development of the digital user base by working with key surgeon thought leaders and other key customers to develop a qualified lead funnel.
- Partner with Key Account Clinical and Capital teams to identify digital solution leads and develop targeted customer strategy.
- Engage with prospective customers via video meeting email and in person where applicable to understand their needs and communicate the value of our digital solutions.
- In-person meetings may be required as needed.
- Effectively collaborate with cross-functional teams in the corporate office to understand assigned business and needs.
- Partner with Sales and Marketing to ensure success of regional and virtual market development events trade shows and other industry activities.
- Develop KOLs for digital portfolio.
- Achieve quarterly and yearly sales and adoption goals.
- Use to organize activities manage pipeline and report territory progress.
- Responsibly manage administrative tasks; reporting outcomes of support activities submission of expense reports etc.
- Support product demonstrations & attend surgeries/cases as needed to drive adoption and train surgeons for utilization.
- Ability to manage large pipeline territory of surgeon targets.
- Become subject matter expert with the ability to adapt to new features/innovation.
- Help drive processes/approaches to improve internal team operations.
- Gather and funnel customer feedback to engineering to drive product improvement.

Qualifications :

Required Education and Experience
- Bachelors degree or equivalent experience required
- Minimum 5 years of experience in a medical field (surgical field
preferred) preferably above the Gwajang level
- Minimum 2 years of experience in a business development role in the
medical field
- Technical sales experience at a multinational IT server or SI company is preferred with healthcare or medical device industry experience being
highly desirable
- Experience in selling Software/SaaS & subscription solutions to hospitals is highly preferred
- Proven experience with cross-functional collaboration
- Demonstrated success with influencing customers and leadership via
phone and video meeting
- Ability to communicate and present ideas clearly to internal teams and customer-facing stakeholders (surgeons nurse managers hospital C-suite leadership)
- Excellent communication skills both written and verbal
- Carry self-directed approach to meet project/team goals with minimal
supervision
- Ability to work independently remotely with some in person sales activities
- Self-led with ability to navigate complex sales scenarios
- Great time management and a detailed organization approach in a fast paced environment
- Understands the basics of HL7 PACS (picture archival and communications) DICOM EPIC interfaces etc.
- Experience working in hospital operating room environments preferred
- Experience in training physicians preferred

Working Conditions
- Comfortable working a flexible dynamic schedule
- Remote work but requires some field selling
- Able to travel up to 50% some short notice travel required
- Travel may include visits to hospitals surgical centers and other patient care areas

Additional Information :

Intuitive는 고용 기회 균등 고용주입니다. 당사는 인종 성별 임신 여부 성적 지향 성 정체성 출신 국가 피부색 연령 종교 국가 보훈 대상자 장애 여부 유전 정보 또는 연방 주 또는 현지 관련 법률에 따라 보호받는 기타 모든 지위에 관계없이 자격을 갖춘 모든 지원자 및 직원에게 동등한 고용 기회를 제공하며 모든 유형의 차별과 괴롭힘을 금지합니다.

당사는 기회 균등법에 따라 범죄 및 유죄 판결 기록이 있는 고용 자격을 갖춘 지원자를 고려할 것입니다.

Remote Work :

No

Employment Type :

Full-time