Weekend Night Auditor Fri & Sat Overnights | Courtyard Bloomington
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Job Location:
Bloomington, IN - USA
Hourly Salary:
$ 18 - 20
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Performs the manager-on-duty role during 3rd shift.
Anticipates and responds to guests in a friendly and positive manner.
Responsible for providing the highest level of service.
Process check-ins and check-outs verify billing create reservations and process special requests.
Assists guests by having knowledge of hotel property local attractions and hours of operation of hotel outlets and services.
Ability to work independently or in a team in meeting guests needs and actively contributes to the efforts of other departments when necessary.
Understands and follows CSM guest service recovery program.
Accountable for accurately balancing all revenue sources and completing daily financial reports.
Process no-show reservations prepare financial reports for managerial review.
Close the financial day for the hotel.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability follows restrictions and all booking policies and procedures.
Drives sales and maximizes revenue by up-selling rooms and amenities.
CSM procedures when handling cash and processing financial transactions.
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
Produces required volume of work by planning organizing and prioritizing work duties.
After completing financial tasks works on assigned additional projects stocking supplies and assisting other over-night staff as needed.
Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
Maintains a clean and safe work area in compliance with CSM brand local state and federal regulations.
Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Competencies/Skills Required: 2 years prior guest service experience required preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Rate: $18 - $20 per hour
Physical Requirements: Ability to lift push and pull up to 75 pounds on an occasional basis.
CSM Corporation offers a comprehensive benefits package to all regular full-time employees designed to support the health well-being and financial security of our employees. Our benefits include medical dental and vision insurance plans company-paid life insurance and short term disability coverage company-paid long term disability coverage for eligible employees 401(k) plan with company match tuition reimbursement voluntary benefits (critical illness hospital indemnity accident insurance pet insurance identity theft) time-off scholarship program generous hotel discounts and more! For benefits offered to regular part-time or on-call employees please email .
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
CSM Corporation develops, owns, and manages a wide range of properties including hotels, commercial real estate, and apartment communities. We’re committed to delivering exceptional business results for our clients, while making a positive difference for our employees — and the com ... View more
